IDEX Technographics
IDEX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IDEX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4900 IDEX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IDEX has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, SendinBlue for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IDEX is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Google , Brevo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IDEX revenues, which have grown to $961.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IDEX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IDEX Tech Stack and Enterprise Applications
IDEX ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, IDEX implemented Kofax ReadSoft Online for AP Automation to standardize invoice dematerialization and electronic invoice intake across Accounts Payable. The deployment targeted the Dematerialization Pole within Accounts Payable and supplier accounting teams, aligning tool capabilities with centralized invoice processing responsibilities in Boulogne-Billancourt and regional AP contacts across France.
Kofax ReadSoft Online was configured to provide automated invoice capture, OCR extraction, data validation, and automated verification workflows. Configuration focused on recognition and exception handling for reverse charge scenarios and duplicate detection, together with integration points that push validated invoice data into downstream AP posting processes and notification streams for discrepancy handling.
Operational coverage centers on Accounts Payable processing, where the Coordinator of the Dematerialization Pole manages verification and integration tasks. Day to day responsibilities implemented with Kofax ReadSoft Online include processing integration discrepancy notifications, handling supplier reminders for non integrated invoices, and serving as the primary dematerialization interlocutor for assigned regions, reflecting a cross regional AP operating model.
Governance was organized around the Dematerialization Pole, with role level controls for verification and exception resolution embedded into invoice workflows. The implementation emphasizes process automation in supplier accounting, redefined AP intake and exception workflows using Kofax ReadSoft Online, and direct operational use by accounts payable staff working on site in Ile de France.
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IDEX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, IDEX implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The implementation is publicly surfaced on the company website and aligns with IDEX's corporate footprint in France and an employee base of approximately 4,900. IDEX Google Workspace (Formerly Google G-Suite) Collaboration is positioned to support internal communication and document collaboration across business functions.
The deployment leverages standard Google Workspace capabilities, including email, cloud storage, real-time document editing, calendaring and video conferencing, managed through the Google Workspace administration console. Google Workspace (Formerly Google G-Suite) enables consolidated inbox and shared drive patterns, collaborative editing workflows and scheduled meeting orchestration that are typical for the Collaboration category.
Governance appears structured around centralized administration for account provisioning, security policy enforcement and access control to sustain collaboration workflows across departments. The presence of Google Workspace on the public site indicates integration into employee-facing communication and operational collaboration touchpoints rather than a purely experimental or pilot use.
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IDEX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brevo | Legacy | SendinBlue | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, IDEX deployed SendinBlue on its website for Marketing Automation. The deployment is focused on the customer-facing web estate where SendinBlue is used to capture leads, manage email subscriptions, and deliver outbound communications to clients and prospects. SendinBlue serves as the primary Marketing Automation application supporting campaign orchestration and contact list management for IDEX's marketing function.
Implementation aligns with typical Marketing Automation capabilities, including template-driven email campaign creation, segmentation and targeted lists, automated drip and event-triggered workflows, and transactional email delivery. On the website this manifests as embedded subscription forms and web-to-email capture that feed campaign audiences and automated flows. Operational ownership is centered in the marketing and digital channels teams, with governance activities around consent management, list hygiene, and campaign scheduling to maintain deliverability and regulatory compliance.
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IDEX TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IDEX PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IDEX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at IDEX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Financial Officer | CXO | Finance | |
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Financial Director | Director | Finance | |
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Chief Digital Officer | CXO | IT | |
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Operations Director | Director | Finance | |
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Apps Being Evaluated by IDEX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IDEX IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IDEX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD IDEX Technographics
IDEX is a Utilities organization based in France,
with around 4900 employees and annual revenues of $961.0 million.
IDEX operates a diverse technology stack with applications such as
Kofax ReadSoft Online, Google Workspace (Formerly Google G-Suite) and SendinBlue,
covering areas like AP Automation, Collaboration and Marketing Automation.
IDEX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, Google and Brevo.
IDEX recently adopted applications including
SendinBlue in 2021, OneTrust Cookie Consent in 2020 and OneTrust CookiePro in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IDEX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IDEX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IDEX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.