Kent, 44240, OH,
United States
iFIX Inc. Technographics
iFIX Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iFIX Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 iFIX Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iFIX Inc. has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2014, BigCommerce for eCommerce in 2015, Oracle NetSuite CRM for CRM in 2006 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iFIX Inc. is running and its propensity to invest more and deepen its relationship with LivePerson , Bigcommerce , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iFIX Inc. revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iFIX Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iFIX Inc. Tech Stack and Enterprise Applications
iFIX Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, iFIX Inc. deployed LivePerson Conversational Cloud on its website. The deployment places LivePerson Conversational Cloud in the Chatbots and Conversational AI category and was configured to provide web-based conversational engagement, lead capture, and customer support touchpoints for the 20-person professional services firm. The implementation targets customer-facing workflows on the corporate site, routing inbound conversations to support and sales staff as primary business functions.
The LivePerson Conversational Cloud implementation is executed as an embedded web messaging layer with centralized administration for conversation design, session management, and reporting. Functional capabilities implemented include automated conversational flows and intent-driven routing with provisions for live agent handoff and supervisor monitoring, consistent with Chatbots and Conversational AI platform capabilities. Governance is organized through a single operations owner responsible for script updates and conversational policy, with phased page coverage to control rollout and tune conversational flows.
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iFIX Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bigcommerce | Legacy | BigCommerce | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, iFIX Inc. implemented BigCommerce on its website as the primary customer-facing storefront. The BigCommerce deployment functions as iFIX Inc. BigCommerce eCommerce for online sales, providing product catalog publishing, shopping cart and checkout workflows, and order management to support the companys customer sales and service activities.
The implementation leverages BigCommerce platform capabilities common to the eCommerce category, including storefront theming and content management, catalog and SKU configuration, pricing and promotional settings, inventory controls, and tax and shipping configuration. Operational governance is oriented to a small internal team, with role based admin access for catalog updates and order processing and structured content publishing and order handling workflows to manage day to day online commerce operations.
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iFIX Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2006 | 2006 |
In 2006, iFIX Inc. implemented Oracle NetSuite CRM. iFIX Inc. used Oracle NetSuite CRM to centralize customer-facing records and standardize account and contact management for its sales and client services teams in a small professional services environment.
The deployment emphasized core CRM capabilities including contact and account management, lead capture, opportunity management, activity and task tracking, and basic reporting. Configuration work focused on a lightweight data model, pipeline stage definitions, custom fields for service engagements, email templates, and scheduled reports to support repeatable sales workflows.
The architecture was a cloud hosted Oracle NetSuite instance accessed via web browser, consistent with CRM cloud delivery models, and configured to support web lead capture and periodic batch data loads for initial data population. Standard API and import/export patterns were used to enable ongoing data synchronization with billing and project tracking systems when required.
Rollout targeted sales and client service users, with governance implemented through role based access controls, data entry standards, and a regular cadence of pipeline and data hygiene reviews. The implementation established structured sales workflows and approval checkpoints to enforce consistent opportunity progression and client engagement practices.
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Marketing Automation | CRM |
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2019 | 2019 |
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iFIX Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at iFIX Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Sales | Manager | Finance | ||||
| Customer Service Representative | Manager | Customer Service |
Apps Being Evaluated by iFIX Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||