Stockholm, 112 51,
Sweden
IFS Technographics
IFS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IFS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 IFS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IFS has purchased the following applications: Microsoft 365 for Collaboration in 2015, Salesforce Pardot for Marketing Automation in 2013, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IFS is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IFS revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IFS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IFS Tech Stack and Enterprise Applications
IFS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, IFS deployed Microsoft 365 as its Collaboration platform. IFS uses Microsoft 365 on its website and across its small Professional Services organization to centralize communication and document workflows.
The deployment uses a cloud first, tenant based architecture and leverages core Microsoft 365 capabilities such as Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real time collaboration, and OneDrive for personal file storage. Configuration focused on tenant administration, user provisioning, mailbox setup, SharePoint site provisioning and Teams channel organization appropriate for a 10 person firm.
Operational scope centers on corporate communications, client engagement support, and internal project collaboration within the Professional Services business function, with collaboration capabilities surfaced via the company website. Microsoft 365 is provisioned to support project file sharing, meeting and communication workflows, and document coauthoring across the organization.
Governance is organized around a centralized administration model, role based access controls and lightweight content lifecycle policies to manage collaboration and document retention. This IFS Microsoft 365 Collaboration implementation aligns the application to business functions including corporate communications, client service delivery and project collaboration within the Professional Services organization.
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IFS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2013 | 2013 |
In 2013, IFS implemented Salesforce Pardot for Marketing Automation on its corporate website. The deployment emphasized web visitor tracking and form based lead capture tied to email campaign orchestration, list segmentation, lead nurturing workflows, landing pages, and basic lead scoring, reflecting standard Marketing Automation functional modules.
Salesforce Pardot was configured to manage campaign assets, automated drip sequences, and landing page publishing to support the small professional services marketing function at IFS in Sweden. Operational scope centered on marketing and demand generation activities for the organization, with governance implemented through campaign workflow templates, role based access controls for the marketing user set, and standardized web to lead processes to centralize email and landing page asset management.
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IFS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, IFS implemented Atlassian Jira Service Desk as an IT Service Management solution on its website. The deployment surfaces a web-based service portal embedded in the public site to capture customer and partner support requests. This places Atlassian Jira Service Desk as the primary intake channel for external support inquiries.
The Atlassian Jira Service Desk configuration emphasizes core IT Service Management modules such as ticket intake forms, request fulfillment workflows, incident management queues, knowledge base links, and SLA-driven routing. Automation rules and queue segmentation are applied to route web-submitted tickets to small support teams and to prioritize work. The Atlassian Jira Service Desk instance exposes self-service options and structured request types directly on the website to reduce manual triage.
Operational scope concentrates on customer-facing service functions, connecting web intake to internal support and service delivery processes, with governance defined around request triage, escalation paths, and SLA monitoring. The deployment is web-hosted and administered by internal IT and support personnel in Sweden, aligning with the company headcount and a lightweight operational model. Administrative configuration and documented workflows support consistent use of the IT Service Management platform across the support organization.
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IFS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at IFS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by IFS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-17 | IFS | Evaluated | IFS | IFS Cloud EAM | Enterprise Asset Management | ERP Services and Operations |