Annapolis, 21401, MD,
United States
iJET International Technographics
iJET International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iJET International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 iJET International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iJET International has purchased the following applications: Microsoft Power BI for Analytics and BI in 2014, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iJET International is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iJET International revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iJET International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iJET International Tech Stack and Enterprise Applications
iJET International Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014 iJET International implemented Microsoft Power BI to centralize reporting and visualization within its Analytics and BI environment. The deployment was used to report team and issue statistics to stakeholders using data sourced from Jira and presented through Microsoft Power BI dashboards and scheduled reports.
Implementation work concentrated on building interactive dashboards, a consolidated data model, and standardized report templates to surface issue tracking and team performance indicators. Data ingestion relied on connectors and scheduled extracts from Jira into Microsoft Power BI, with calculated measures, filters, drilldown visualizations, and refresh schedules configured to support ad hoc analysis and recurring stakeholder reporting.
Operational scope covered program and support teams and stakeholder audiences who accessed reports in a centralized Power BI workspace with role based access controls. Governance emphasized report ownership, data refresh management, and distribution workflows to maintain consistency of team and issue statistics across the organization. The implementation integrated Microsoft Power BI functionality into existing reporting processes and stakeholder communication practices.
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iJET International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, iJET International implemented Microsoft 365 for Collaboration. The deployment established a cloud hosted Microsoft 365 tenant that the company uses for corporate collaboration and is referenced as being used on their website. Microsoft 365 provides core Collaboration capabilities across email, synchronous and asynchronous communication, and cloud document storage and sharing.
The implementation emphasized standard Microsoft 365 functional areas such as Exchange Online for email, SharePoint Online for document management, OneDrive for file synchronization, and Microsoft Teams for team collaboration, configured for a mid sized professional services workforce. Configuration work focused on tenant administration, information architecture for SharePoint sites, mailbox and group provisioning, and collaboration governance consistent with the Collaboration category. The deployment model aligned with cloud native SaaS operations for a 250 employee organization.
Operational coverage centered on corporate information workers and public content surfaced on iJET's website through Microsoft 365 driven content workflows. Governance elements included tenant level administration, user access controls, and content governance to manage documents and communications. The company website source indicates Microsoft 365 is used on iJET's website.
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iJET International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, iJET International implemented Zendesk Service on their website. The Zendesk Service deployment provided a cloud-hosted Customer Support channel, embedding a help center and web support forms to capture client requests directly from iJET.com. Configuration focused on centralized ticketing and an agent workspace to standardize incident intake and response workflows across the support organization.
Functional configuration included ticket lifecycle management, a knowledge base, email-to-ticket processing, automated triggers and SLA-based routing to agent groups. Integration work concentrated on embedding the Zendesk Service web widget and help center into the iJET website, enabling single-pane ticket creation and self-service for external users. Governance centered on formalizing triage queues, assignment rules and escalation paths to align customer service and operations teams around consistent support processes.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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iJET International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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iJET International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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iJET International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at iJET International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP Data Analytics Engineering | VP | IT | ||||
| Chief Financial Officer | CXO | Finance | ||||
| CTO | CXO | Finance |
Apps Being Evaluated by iJET International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||