AI Buyer Insights:

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

IKEA Iceland Tech Stack and Enterprise Applications

IKEA Iceland ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Business Central ERP Financial ERP n/a 2023 2023
IKEA Iceland Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, IKEA Iceland deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution, and the company is using Cisco Webex Meetings on their website. The deployment surfaces browser-accessible meeting links and virtual conferencing sessions directly from the public site, enabling scheduled and ad hoc video and audio meetings. Functional capabilities implemented include real-time video and audio, screen sharing, participant management, and meeting recording, reflecting standard Audio Video and Web Conferencing workflows. The implementation is positioned to support customer-facing engagement via the website and to centralize remote meeting access for staff and external partners, with session initiation and link provisioning occurring through web-hosted entry points. Governance centers on meeting access controls, authentication flows, and moderation roles within Cisco Webex Meetings, aligning platform configuration with IKEA Iceland operational policies. IKEA Iceland Cisco Webex Meetings Audio Video and Web Conferencing serves as the front-line tool for virtual interactions routed through the corporate website.
Collaboration Collaboration 2021 2021
IKEA Iceland eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Publitas Legacy Publitas Product Information Management eCommerce n/a 2021 2021
In 2021, IKEA Iceland implemented Publitas as a Product Information Management solution on its website. Publitas is deployed on ikea.is to centralize digital catalog publication and to serve enriched product information to web visitors and merchandising workflows. The implementation leverages standard Product Information Management capabilities, including a centralized product catalog, attribute and taxonomy management, media and asset management, and catalog composition and channel publishing. Publitas is used to assemble SKU level content and structured product descriptions, and to manage publication cycles for seasonal and promotional catalogs. Operational scope focuses on retail merchandising, e-commerce and marketing teams in Iceland, with the system surfacing product content directly on the IKEA Iceland website. Workflows emphasize editorial control and staged publishing to the web channel, aligning catalog composition with web storefront presentation. Governance has been formalized around content stewardship and approval workflows, with role based access for catalog editors and reviewers and scheduled publication routines to coordinate catalog releases. The approach prioritizes consistent attribute management and media governance to maintain catalog quality across the ikea.is web presence.
IKEA Iceland CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2014 2014
Customer Support CRM 2019 2019
IKEA Iceland ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
IKEA Iceland IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Backup as a Service (BaaS) IaaS 2018 2018

IT Decision Makers and Key Stakeholders at IKEA Iceland

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by IKEA Iceland Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IKEA Iceland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IKEA Iceland digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD IKEA Iceland Technographics
IKEA Iceland is a Retail organization based in Iceland, with around 250 employees and annual revenues of $50.0 million.
IKEA Iceland operates a diverse technology stack with applications such as Microsoft Dynamics 365 Business Central, Cisco Webex Meetings and Publitas, covering areas like ERP Financial, Audio Video and Web Conferencing and Product Information Management.
IKEA Iceland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Cisco Systems and Publitas.
IKEA Iceland recently adopted applications including Microsoft Dynamics 365 Business Central in 2023, Microsoft 365 in 2021 and Publitas in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IKEA Iceland’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates IKEA Iceland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IKEA Iceland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.