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● Michelin, an e2open customer evaluated Oracle Transportation Management

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

IKEA India
Location
Plot C1, Commercial Complex, Sector 47, Urban Estate, Near BPCL Petrol Pump,
Gurgaon, 122018,
India
Website
https://www.ikea.in/
Phone
91 1800-419-4532
Artw industry
Retail
Employee
Revenue

IKEA India Technographics

IKEA India Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by IKEA India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 IKEA India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that IKEA India has purchased the following applications: Zuper FSM Platform for Field Service Management in 2018, Adobe Connect for Audio Video and Web Conferencing in 2018, CKEditor for Content Management in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems IKEA India is running and its propensity to invest more and deepen its relationship with Zuper , Adobe Systems , CKSource or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing IKEA India revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IKEA India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

IKEA India Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zuper Legacy Zuper FSM Platform Field Service Management ERP Services and Operations n/a 2018 2018
In 2018, IKEA India deployed Zuper FSM Platform to manage on-field assembly coworkers during a Hyderabad rollout. The Zuper FSM Platform, categorized as Field Service Management, was implemented to coordinate post-sale assembly and installation workflows across the retailer's customer-service and field operations. The implementation focused on core Field Service Management capabilities, including centralized scheduling, dispatch and work order orchestration, mobile workforce coordination for technicians and assembly coworkers, and technician assignment logic to match jobs with in-house staff. Configuration centered on scheduling and dispatch consoles, job allocation and status tracking to support same-day and scheduled assembly appointments, with routing and appointment windows managed through the platform's operational modules. Operational scope was limited to the Hyderabad rollout and targeted roughly 150 in-house assembly coworkers, impacting field operations and post-sale customer service functions. Governance emphasized consolidated scheduling and real-time workforce coordination to streamline assignment and on-site execution, and vendor communications describe improved operational coordination for the in-house assembly team as a primary outcome.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CKSource Legacy CKEditor Content Management Content Management n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2015 2015
Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Physical Security Outsourcing Physical Security 2022 2022
Physical Security Outsourcing Physical Security 2016 2016
IT Decision Makers and Key Stakeholders at IKEA India
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by IKEA India Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD IKEA India Technographics

IKEA India is a Retail organization based in India, with around 6000 employees and annual revenues of $400.0 million.

IKEA India operates a diverse technology stack with applications such as Zuper FSM Platform, Adobe Connect and CKEditor, covering areas like Field Service Management, Audio Video and Web Conferencing and Content Management.

IKEA India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zuper, Adobe Systems and CKSource.

IKEA India recently adopted applications including Cloudflare CDN in 2025, Telstra Cloud Infrastructure in 2023 and IFSIND Security Services in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of IKEA India’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates IKEA India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete IKEA India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.