IKEA Netherlands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by IKEA Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 IKEA Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IKEA Netherlands has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP HCM Payroll for Payroll in 2015, CUCOS XPRESSQ for Point Of Sale in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IKEA Netherlands is running and its propensity to invest more and deepen its relationship with SAP , Rydoo , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IKEA Netherlands revenues, which have grown to $3.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IKEA Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, IKEA Netherlands implemented SAP S/4 HANA as its ERP Financial platform, focusing the program on core finance, intercompany accounting, statutory reporting, and treasury integration. The engagement was executed within a global S/4 implementation framework and concentrated on redesigning process flows for inter-company invoicing and reconciliation to meet both local statutory and global consolidation needs.
Configuration work centered on inter-company invoicing using resource related billing and the S/4 inter-company reconciliation tool, coupled with the design of a multi-ledgers set-up to accommodate local statutory ledgers and global reporting requirements. Automation was introduced to establish the foundation for transfer pricing reporting, and country specific statutory requirements including SAF-T and tax reports were collected and implemented into the SAP S/4 HANA configuration.
Technical integration design and delivery included leading the integration between SAP S/4 HANA and in-house bank and treasury systems Trax and Quantum, and reviewing migration activities from CODA to SAP S/4 HANA to validate accounting data flows. The program included preparation and review of integration testing and user acceptance testing to ensure end-to-end transaction flows between finance, treasury, and tax systems.
Operational governance and change activities covered training and enablement for key users, redesign of intercompany reconciliation and invoicing workflows, and establishment of controls to support transfer pricing traceability and statutory compliance. The implementation impacted Finance, Treasury, Tax, and Shared Services functions and emphasized process standardization, system-to-system integrations, and role based training delivery for SAP S/4 HANA adoption.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Payroll | Payroll | HCM | n/a | 2015 | 2015 |
In 2015 IKEA Netherlands implemented SAP HCM Payroll. The program focused on cross-country process analysis and implementing improvements, embedding SAP HCM Payroll into HR operations to support Payroll and broader HR administration.
The implementation configured payroll processing, HR administration, staffing workflows and talent management capabilities within SAP HCM Payroll, and included training in SAP HR functionality for HR teams. Training and configuration work reinforced pay rolling and administration workflows while aligning staffing and talent management procedures with the new application.
Operational coverage and support explicitly extended to HR teams in the Netherlands, Germany, Belgium and the United Kingdom, with governance activities driven by management team participation and process standardization efforts. Governance changes emphasized cross-country workflow alignment and training-led knowledge transfer to HR business partners and payroll administrators, positioning SAP HCM Payroll as the central Payroll application for those HR functions.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Task Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CUCOS | Legacy | CUCOS XPRESSQ | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 IKEA Netherlands deployed CUCOS XPRESSQ as a Point Of Sale solution on its website, implementing web‑based checkout and order capture capabilities for its ecommerce channel. The deployment used the CUCOS XPRESSQ application to manage online transaction processing, payment handling, receipt generation, and session management within the website context.
Implementation focused on the web checkout module and customer facing point of sale workflows, with configuration aligned to the IKEA Netherlands online product catalog and shopping cart flows to support order capture and fulfillment handoff. Operational coverage was the ecommerce business function, serving online sales and customer service order entry, and the CUCOS XPRESSQ Point Of Sale instance was instrumented to centralize checkout logic and transactional auditing for the website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2023 | 2023 |
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