AI Buyer Insights:

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

Inter IKEA Group
Location
Olof Palmestraat 1,
Delft, 2616 LN,
Netherlands
Website
https://www.inter.ikea.com/
Phone
31 50 711 1267
Artw industry
Retail
Employee
Revenue

Inter IKEA Group Technographics

Inter IKEA Group Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Inter IKEA Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27500 Inter IKEA Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Inter IKEA Group has purchased the following applications: ServiceNow Employee Experience for Employee Experience in 2021, Sitecore CMS for Web Content Management in 2020, Adobe Audience Manager for Data Management Platform in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Inter IKEA Group is running and its propensity to invest more and deepen its relationship with ServiceNow , Sitecore , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Inter IKEA Group revenues, which have grown to $30.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inter IKEA Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Inter IKEA Group Tech Stack and Enterprise Applications

Inter IKEA Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow Employee Experience Employee Experience HCM n/a 2021 2021
In 2021, Inter IKEA Group deployed ServiceNow Employee Experience to unify HR-facing digital services across its global footprint and to provide a single, consumer-like entry point for employees. The ServiceNow Employee Experience implementation, branded My Support, was designed to empower local HR teams while delivering personalized, localized information to employees regardless of where source data resides. The delivery followed an agile, accelerated game plan that included stakeholder requirements gathering, rapid proofs-of-concept, and incremental releases into production. The team integrated data from the HR system of record into a new ServiceNow environment so that updates in the source HR data are synchronized and automatically surfaced in ServiceNow and My Support. Functional capabilities implemented include a global knowledge space with location-tailored search results, record producer linkage to identify content owners, automated case routing to the responsible group when issues remain unresolved, and analytics instrumentation to monitor usage and refine content. Operational scope targeted HR business functions with coverage across Inter IKEA Group employees worldwide and local HR teams responsible for localization. Governance emphasized iterative POC-driven rollout and workflow rules that assign ownership and route cases, enabling local accountability within a global platform. In 80% of cases employees self-serve and find the information they need immediately, and analytics provide the implementation team ongoing insight to continue refining the Employee Experience and exploring expansion beyond HR use cases.
Inter IKEA Group Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2020 2020
Inter IKEA Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Audience Manager Data Management Platform CRM n/a 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2020 2020
Tag Management CRM 2022 2022
Tag Management CRM 2020 2020
Inter IKEA Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
IT Service Management ITSM 2021 2021
Inter IKEA Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Inter IKEA Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Inter IKEA Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Inter IKEA Group IT executives and key decision makers. This section highlights Inter IKEA Group's latest recorded technology evaluations, including Infor M3 for Manufacturing ERP on 2026-06-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Inter IKEA Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-06-23 Inter IKEA Group Evaluated Infor Infor M3 Manufacturing ERP ERP Services and Operations
FAQ - APPS RUN THE WORLD Inter IKEA Group Technographics
Inter IKEA Group is a Retail organization based in Netherlands, with around 27500 employees and annual revenues of $30.34 billion.
Inter IKEA Group operates a diverse technology stack with applications such as ServiceNow Employee Experience, Sitecore CMS and Adobe Audience Manager, covering areas like Employee Experience, Web Content Management and Data Management Platform.
Inter IKEA Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ServiceNow, Sitecore and Adobe Systems.
Inter IKEA Group recently adopted applications including Adobe Launch in 2022, ServiceNow Employee Experience in 2021 and Adobe Audience Manager in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Inter IKEA Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Inter IKEA Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Inter IKEA Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.