Tempe, 85281, AZ,
United States
Imagine Learning Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Imagine Learning and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Imagine Learning employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Imagine Learning has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, VICTIG Background Checks for BackGround Screening in 2021, DigitalGenius AI Platform for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Imagine Learning is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , VICTIG Background Checks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Imagine Learning revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Imagine Learning intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Imagine Learning implemented Oracle NetSuite ERP in the ERP Financial category as its centralized cloud financial system. The project centered on deploying NetSuite OneWorld to establish a single instance for global financial consolidation, multi-currency accounting, and role-based access for a large user population.
Implementation work included setup, configuration, and ongoing maintenance of Oracle NetSuite ERP with rigorous attention to NetSuite best practices. Configuration focused on core financial modules such as general ledger, accounts payable, accounts receivable, multi-subsidiary consolidation, revenue management, and fixed asset controls, with system administration practices scaled to support more than 1,000 full-access users.
Operational coverage extended across finance, accounting, revenue operations, and procurement workflows, using OneWorld subsidiary and entity structures to centralize intercompany transactions and period close processes. The deployment emphasized tenant configuration, role and permission schemes, and automated transactional controls consistent with ERP Financial operational terminology.
Governance concentrated on configuration governance, change control, user provisioning and entitlement management, and a maintenance model aligned to NetSuite operational best practices. Ongoing administration responsibilities were established to preserve configuration integrity, enforce financial controls, and support the broad population of full-access users within the Oracle NetSuite ERP environment.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VICTIG Background Checks | Legacy | VICTIG Background Checks | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021, Imagine Learning implemented VICTIG Background Checks to support HR screening and onboarding across its United States operations. The deployment uses VICTIG Background Checks in the BackGround Screening category to centralize pre-employment screening for the organization.
Configuration focused on core screening capabilities consistent with VICTIG's service catalog, notably criminal checks and employment and education verification, and the implementation leveraged the VICTIG account portal to provide case-level visibility and workflow tracking. VICTIG Background Checks was configured to surface screening status and documentation in the vendor portal, enabling recruiters and HR staff to monitor progress in a single interface.
Operational coverage was scoped to Imagine Learning's U.S. hiring and onboarding processes, with the primary business functions impacted being talent acquisition and HR operations. Governance emphasized centralized screening workflows and account-level visibility to standardize how background checks were requested, reviewed, and cleared across HR teams.
Customer testimony explicitly cites quicker processes and improved visibility in the VICTIG account portal as outcomes of the implementation, reflecting faster case progression and clearer status reporting within the BackGround Screening deployment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalGenius | Legacy | DigitalGenius AI Platform | Chatbots and Conversational AI | AI-Powered Application | x | 2017 | 2018 |
In 2017 Imagine Learning implemented DigitalGenius AI Platform for Chatbots and Conversational AI to augment its contact center and customer support operations. The deployment targeted front line conversational workloads and agent assist use cases, embedding the DigitalGenius AI Platform into live customer messaging channels to accelerate response handling and reduce manual ticket processing.
Configuration focused on conversational agents, automated ticket triage, intent recognition and response automation aligned with support workflows. The DigitalGenius AI Platform was configured to surface suggested replies and escalate complex cases to human agents, supporting standard conversational AI capabilities such as natural language understanding and automated case classification.
Operationally the initiative was concentrated in the contact center and related support teams, shifting routine inquiries to automated handling and reserving human resource effort for higher complexity work. Deployment emphasized in-channel automation and agent assist, with the platform operating alongside existing support processes rather than as a named systems integration.
Governance and rollout included vendor-led enablement and ongoing knowledge transfer, the vendor team being described as knowledgeable and easy to work with. Outcomes reported by Imagine Learning include customer responses that are 70% faster after implementing DigitalGenius AI Platform and expanded team capacity that allowed the company to avoid hiring additional contact center staff for the past year.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement, Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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