Hellerup, 2900,
Denmark
Implement Consulting Group Technographics
Implement Consulting Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Implement Consulting Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Implement Consulting Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Implement Consulting Group has purchased the following applications: QPR ProcessAnalyzer for Process Mining in 2018, Microsoft 365 for Collaboration in 2017, Intercom for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Implement Consulting Group is running and its propensity to invest more and deepen its relationship with QPR Software , Microsoft , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Implement Consulting Group revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Implement Consulting Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Implement Consulting Group Tech Stack and Enterprise Applications
Implement Consulting Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QPR Software | Legacy | QPR ProcessAnalyzer | Process Mining | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Implement Consulting Group implemented QPR ProcessAnalyzer. QPR ProcessAnalyzer is a Process Mining application adopted to convert transactional event data into process context and to accelerate client-facing process optimization work across finance, manufacturing and public sector engagements.
The implementation emphasized process discovery, variant analysis and predictive analysis capabilities within QPR ProcessAnalyzer to shorten the time required for process mapping and root cause identification. Consultants configured KPI dashboards and visual process models to support analytical-to-operational handoffs, enabling faster hypothesis validation and targeted process improvements.
Operational use of QPR ProcessAnalyzer focused on client projects, including a global financial department ERP migration where the tool was used to validate process conformance and to reduce migration risk. The software was also applied in manufacturing engagements to identify sources of rework and long lead times, and in public sector programs to surface productivity constraints, reflecting a cross-industry deployment model driven by Implement Consulting Group’s consulting practice.
Governance and workflow changes centered on embedding process mining outputs into project steering and change management, creating measurable process KPIs and review cadences for remediation activities. Implement Consulting Group positioned predictive analysis from QPR ProcessAnalyzer as a way to move from descriptive analytics into proactive business transformation, helping clients detect and address issues before they materialize.
Documented client outcomes associated with QPR ProcessAnalyzer include accelerated process mapping, a smoother and risk-free ERP migration in a global financial department, reduced lead times and open cases and less process rework in manufacturing, and increased productivity in public sector engagements. Senior consultants highlighted that process mining combines data and process context and that predictive analysis enables fixing issues before accidents happen, reinforcing the tool’s role in client delivery.
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Implement Consulting Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Implement Consulting Group deployed Microsoft 365 to consolidate collaboration and content workflows. Implement Consulting Group Microsoft 365 Collaboration was applied to core business functions including internal communications, document lifecycle management, knowledge sharing, and client-facing content presentation. The company, headquartered in Denmark, exposes Microsoft 365 driven content and collaboration services on its public website.
Configuration aligned with standard Microsoft 365 capabilities such as Exchange Online for messaging and calendaring, SharePoint for intranet and document management, OneDrive for personal file storage, and Microsoft Teams for synchronous collaboration and project coordination. Governance emphasis focused on access controls, document classification, and Teams provisioning to align with professional services delivery practices. The implementation positions Microsoft 365 as the Collaboration layer supporting Implement Consulting Group business functions in consulting delivery, knowledge management, and client engagement.
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Implement Consulting Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Implement Consulting Group deployed Intercom on its public website to enable customer messaging and inquiry handling within its Customer Support stack. The Intercom implementation focused on embedding the web messenger in the site front-end to provide conversational interfaces, targeted on-site messages, and a searchable help center consistent with Customer Support application capabilities. Visitor conversations are routed into Intercom for assignment and asynchronous handling by client-facing teams.
Architecturally the deployment leverages Intercom's client-side script to capture visitor context and session signals, centralizing inbound threads into the Intercom application where support staff manage inboxes, tagging, and routing rules. Operational scope is centered on website visitors and digital touchpoints, supporting support and client engagement functions across Implement Consulting Group's service delivery teams, with governance oriented around inbox workflows and standardized message templates to control response quality.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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Implement Consulting Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Implement Consulting Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Implement Consulting Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Implement Consulting Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-16 | Implement Consulting Group | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
| 2026-03-12 | Implement Consulting Group | Evaluated | Infor | Infor LN | Manufacturing ERP | ERP Services and Operations |
| 2025-12-05 | Implement Consulting Group | Evaluated | Oracle | Oracle Agile PLM | Product Lifecycle Management | PLM and Engineering |
| 2025-10-01 | Implement Consulting Group | Evaluated |
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Supply Chain Management | SCM |
| 2025-05-12 | Implement Consulting Group | Evaluated |
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Application Hosting and Computing Services | IaaS |
| 2024-08-15 | Implement Consulting Group | Evaluated |
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Portfolio and Investment Management | Investment Management |