Indira Gandhi National Open University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Indira Gandhi National Open University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 480 Indira Gandhi National Open University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indira Gandhi National Open University has purchased the following applications: Libsys LSALite for Education ERP in 1990, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Libsys Lsales 1 for CRM in 1997 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indira Gandhi National Open University is running and its propensity to invest more and deepen its relationship with Libsys , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indira Gandhi National Open University revenues, which have grown to $78.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indira Gandhi National Open University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Libsys | Legacy | Libsys LSALite | Education ERP | ERP Services and Operations | n/a | 1990 | 1990 |
In 1990, Indira Gandhi National Open University implemented the Libsys integrated library management system to automate housekeeping operations, including cataloguing, circulation and an online public access catalogue across its Indian and overseas learner support centres. The deployment targeted university library services and distributed learner support centres, centralizing routine cataloguing and circulation workflows and formalizing OPAC access for learners.
The implementation included functional modules for cataloguing, circulation and OPAC, representing core library automation capabilities. The submission lists Libsys LSALite as the New Application, and Libsys LSALite is consistent with Education ERP functionality for academic library workflow automation, while source documentation also notes Libsys launched LSAcademia in 2010, indicating later expansion into broader academic ERP capabilities beyond the 1990 library automation.
Operational governance emphasized standardizing housekeeping processes across domestic and overseas learner support centres, updating procedures for cataloguing, circulation and public access catalogue maintenance. The project modernized library services across sites as described in the source, aligning library operations under the Libsys implementation and embedding centralized library workflow management within the institution.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Libsys | Legacy | Libsys Lsales 1 | CRM | CRM | n/a | 1997 | 1997 |
In 1997 the dataset lists Indira Gandhi National Open University with Libsys Lsales 1, and the application is classified in the CRM category. Institutional records and source materials independently confirm that IGNOU's central library has used LibSys integrated library management software to manage acquisitions, serials and OPAC functions to support its distributed regional and learner network in India.
LibSys usage at IGNOU is described as modular, covering acquisitions workflows, serials management and an online public access catalog, which reflects integrated library management capabilities rather than documented CRM feature sets. The Libsys Lsales 1 CRM entry in the dataset suggests potential CRM or retail oriented capabilities, however specific CRM modules such as contact management or sales workflow automation are not described in the available sources.
Operational scope documented in source materials centers on the central library and regional centers, with service coverage aimed at supporting learner access across India through OPAC and serials distribution. Functional impact is therefore concentrated on library operations, acquisitions, serials and learner-facing catalog services, aligning library inventory and serials processes with remote learner access.
There is no public confirmation that Indira Gandhi National Open University uses Libsys Lsales 1 CRM specifically, the CRM designation is an inferred mapping in the dataset and is not documented in source materials. Because explicit rollout details, governance changes or integrations for a CRM deployment are not provided, this narrative restricts itself to the recorded ILMS modules and the dataset classification.
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Customer Experience | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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