AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Indus Towers Tech Stack and Enterprise Applications

Indus Towers ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2017 2017
In 2017, Indus Towers implemented Oracle E-Business Suite as its ERP Financial system, deploying Oracle E-Business Suite R12 to centralize core financial processes. The 2017 implementation focused on enterprise financial controls and reporting across the company finance organization, establishing a single financial application for accounts, vendor management, and statutory compliance. The deployment configured core financial modules including Accounts Payable and General Ledger, and incorporated procure to pay workflows and vendor reconciliation processes consistent with an ERP Financial solution. Configuration work emphasized vendor balance confirmation routines, transaction matching and financial MIS generation to support day to day reconciliation activities. Operational coverage included the Indus Towers finance organization and vendor management functions, with documented coordination between finance, circle SCM teams and the tax team for issue resolution and reconciliation. Staff operating the Oracle E-Business Suite R12 instance generated daily MIS for case resolution and tracking of pending items, reflecting an operational cadence layered on the application. Governance was enforced through recurring reconciliation workflows and a daily reporting cadence, enabling systematic vendor communications and cross functional escalation paths for discrepancies. The implementation narrative centers on Oracle E-Business Suite, ERP Financial, and the applied finance and vendor reconciliation controls used by Indus Towers.
Indus Towers HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Core HR HCM n/a 2019 2020
In 2019, Indus Towers implemented Oracle Cloud HCM as a Core HR solution, deploying Oracle Talent Acquisition Cloud within Oracle Human Capital Management Cloud to centralize recruitment workflows across its operations. The deployment targeted recruitment and onboarding processes across Indus Towers extensive footprint, which includes 15 major telecom circles and site-level hiring activity in regions such as Andhra Pradesh and Mumbai. Prior to the implementation recruiters relied on disparate spreadsheets and email threads to manage candidate pipelines and requisitions, creating data integrity and turnaround challenges. The Oracle Talent Acquisition Cloud configuration consolidated candidate tracking, job requisition management, and reporting into a single cloud application, enabling standardized requisition lifecycles and role-based approval routing for hiring managers. Functional capabilities implemented included applicant tracking, role-based approval workflows to track job requisition status, configurable hiring manager dashboards for faster reporting, and streamlined onboarding processes to improve the new hire experience. The configuration emphasized centralized data, permissioned access for recruiting teams and hiring managers, and collaboration features to reduce manual handoffs and increase transparency in hiring decisions. As a result, Indus Towers now recruits candidates two times faster, has reduced reliance on external recruiting agencies, and produces faster reports to support better hiring decisions, while simplifying onboarding to support retention. Shweta Srivastava, Head of Talent Acquisition at Indus Towers Ltd., said, "We selected Oracle Human Capital Management Cloud over SAP because it offers a flexible, intuitive talent management platform, enabling us to retain top talent and support growth. We now recruit candidates 2x faster, have reduced recruiting agency usage, and have cut significant hiring costs."
Learning and Development HCM 2015 2015
Time Clock (Hardware) HCM 2016 2016
Indus Towers Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Indus Towers deployed Cisco Webex Meetings on its corporate website to provide Audio Video and Web Conferencing capabilities for internal teams and external partners. The implementation of Cisco Webex Meetings centralized browser-based meeting access and meeting hosting directly from the public-facing site, enabling scheduled and ad hoc conferencing for communications functions. This reflects an operational focus on unified audio and video collaboration across the organization. Cisco Webex Meetings was configured to expose standard conferencing modules including video conferencing, screen sharing, meeting recording, in-meeting chat, and participant management, consistent with Audio Video and Web Conferencing functionality. Administration appears to rely on centralized control features for user provisioning, access controls, and meeting scheduling workflows to manage enterprise usage from a single pane of management. Security controls and meeting moderation capabilities align with enterprise collaboration governance practices typical for large communications providers.
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2023 2023
Indus Towers ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Indus Towers IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2019 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Indus Towers Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fire Alarm and Life Safety System Physical Security 2017 2017
Physical Access Control System Physical Security 2016 2016

IT Decision Makers and Key Stakeholders at Indus Towers

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Indus Towers Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Indus Towers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Indus Towers digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Indus Towers Technographics
Indus Towers is a Communications organization based in India, with around 3243 employees and annual revenues of $3.41 billion.
Indus Towers operates a diverse technology stack with applications such as Oracle E-Business Suite, Oracle Cloud HCM and Cisco Webex Meetings, covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Indus Towers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Cisco Systems.
Indus Towers recently adopted applications including Workplace by Facebook in 2023, Atlassian Jira Service Desk in 2021 and Amazon CloudFront in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Indus Towers’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Indus Towers’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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