InfoArmor
North Scottsdale Road 7001 / 2020,
Scottsdale, 85253, AZ,
United States
Scottsdale, 85253, AZ,
United States
1 800 789-2720
Professional Services
InfoArmor Technographics
InfoArmor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by InfoArmor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 InfoArmor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that InfoArmor has purchased the following applications: Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021, Genesys Cloud CX for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems InfoArmor is running and its propensity to invest more and deepen its relationship with Microsoft , Docusign , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing InfoArmor revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InfoArmor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
InfoArmor Tech Stack and Enterprise Applications
InfoArmor Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, InfoArmor implemented Microsoft 365 as its Collaboration platform. The 80 person professional services firm provisioned Microsoft 365 to provide a unified set of collaboration services, and InfoArmor uses Microsoft 365 on their website. The deployment served core business functions including client services, marketing, and operations, consolidating email and team workspaces under a single tenant.
Configuration centered on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams to support email, intranet content management, file synchronization, and synchronous collaboration, with identity and access controlled through the Microsoft 365 identity stack. Administration was centralized with tenant level governance and role based access controls, and team site architecture was organized to align collaboration patterns with client engagement workflows. Microsoft 365 was positioned as the primary Collaboration toolset connecting content, communication, and file services across the organization.
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InfoArmor Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, InfoArmor implemented DocuSign eSignature as a Digital Signing solution on its website. DocuSign eSignature is embedded into public-facing contract and client intake pages to provide web-based signature capture for client agreements and service engagements.
The implementation emphasizes core Digital Signing capabilities, including configurable signing templates, envelope routing and recipient sequencing, authentication controls and audit trail generation. DocuSign eSignature is integrated as an on-site signing flow, supporting browser and mobile signers and enabling standard document lifecycle activities such as template reuse and status tracking.
Operationally the rollout centers on client-facing business functions, notably sales, legal and client services, with administrative configuration and template governance managed internally. Governance workstreams focused on signature workflows, access controls, retention of signed artifacts and audit logging to ensure compliance and reproducible signing processes.
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Web Content Management | Content Management |
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2021 | 2021 |
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InfoArmor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2016 | 2016 |
In 2016, InfoArmor implemented Genesys Cloud CX to centralize and modernize its customer engagement capabilities. The deployment targeted Call Center operations to provide an omnichannel customer experience and to consolidate contact center functionality under a single platform.
The implementation used Genesys Cloud CX core Call Center capabilities such as omnichannel routing, automatic call distribution, interactive voice response, centralized interaction management, and consolidated reporting and analytics. The solution was deployed as a cloud-native contact center platform to minimize on-premises infrastructure and to streamline configuration of queues, routing rules, and channel policies.
Operational coverage focused on InfoArmor customer support and contact center teams in the United States, aligning interaction workflows across voice and digital channels. Governance emphasized queue and routing rule configuration, role-based access to interaction dashboards, and centralized reporting to support consistent service delivery, with the stated objective of enabling a differentiated customer experience.
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CRM | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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InfoArmor ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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InfoArmor PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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InfoArmor PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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InfoArmor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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InfoArmor CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at InfoArmor
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by InfoArmor Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from InfoArmor IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the InfoArmor digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD InfoArmor Technographics
InfoArmor is a Professional Services organization based in United States,
with around 80 employees and annual revenues of $8.0 million.
InfoArmor operates a diverse technology stack with applications such as
Microsoft 365, DocuSign eSignature and Genesys Cloud CX,
covering areas like Collaboration, Digital Signing and Call Center.
InfoArmor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Docusign and Genesys.
InfoArmor recently adopted applications including
DocuSign eSignature in 2021, HubSpot CMS in 2021 and Acoustic Analytics (formerly IBM Tealeaf) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of InfoArmor’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates InfoArmor’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete InfoArmor technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.