Moscow, x,
Russia
Infra Sauna Servis Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Infra Sauna Servis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Infra Sauna Servis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Infra Sauna Servis has purchased the following applications: Talk Me for Chatbots and Conversational AI in 2022, Bitrix24 CRM for CRM in 2019, Hetzner for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Infra Sauna Servis is running and its propensity to invest more and deepen its relationship with Sofit , Bitrix24 , Hetzner or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Infra Sauna Servis revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Infra Sauna Servis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sofit | Legacy | Talk Me | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Infra Sauna Servis implemented Talk Me on its public website. The deployment uses Talk Me as a Chatbots and Conversational AI application to handle customer inquiries and online engagement for the retail site, aligning the company application Chatbots and Conversational AI business function with customer service and online sales support.
The implementation centers on a web-embedded conversational interface, configured for FAQ automation, guided product discovery and lead capture workflows. Talk Me is provisioned to capture visitor intent and maintain persistent conversation threads, while providing an administrative dashboard for reviewing interactions and tuning response content.
Operational scope is strictly website-facing customer service and sales support, with front-line staff accessing the chat dashboard to triage inquiries and escalate to human agents when needed. No named backend system integrations were reported, the solution functions as the primary customer engagement layer on the company public site.
Governance is lightweight and managed by site owners or marketing staff, with iterative updates to conversation flows and knowledge content based on usage. The rollout focuses on automating first-touch customer interactions while preserving human escalation paths for complex retail inquiries.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bitrix24 | Legacy | Bitrix24 CRM | CRM | CRM | n/a | 2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hetzner | Legacy | Hetzner | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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