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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Infra Sauna Servis Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sofit Legacy Talk Me Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Infra Sauna Servis implemented Talk Me on its public website. The deployment uses Talk Me as a Chatbots and Conversational AI application to handle customer inquiries and online engagement for the retail site, aligning the company application Chatbots and Conversational AI business function with customer service and online sales support. The implementation centers on a web-embedded conversational interface, configured for FAQ automation, guided product discovery and lead capture workflows. Talk Me is provisioned to capture visitor intent and maintain persistent conversation threads, while providing an administrative dashboard for reviewing interactions and tuning response content. Operational scope is strictly website-facing customer service and sales support, with front-line staff accessing the chat dashboard to triage inquiries and escalate to human agents when needed. No named backend system integrations were reported, the solution functions as the primary customer engagement layer on the company public site. Governance is lightweight and managed by site owners or marketing staff, with iterative updates to conversation flows and knowledge content based on usage. The rollout focuses on automating first-touch customer interactions while preserving human escalation paths for complex retail inquiries.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bitrix24 Legacy Bitrix24 CRM CRM CRM n/a 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hetzner Legacy Hetzner Application Hosting and Computing Services IaaS n/a 2019 2019
IT Decision Makers and Key Stakeholders at Infra Sauna Servis
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Infra Sauna Servis Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Infra Sauna Servis Technographics

Infra Sauna Servis is a Retail organization based in Russia, with around 10 employees and annual revenues of $1.0 million.

Infra Sauna Servis operates a diverse technology stack with applications such as Talk Me, Bitrix24 CRM and Hetzner, covering areas like Chatbots and Conversational AI, CRM and Application Hosting and Computing Services.

Infra Sauna Servis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sofit, Bitrix24 and Hetzner.

Infra Sauna Servis recently adopted applications including Talk Me in 2022, Bitrix24 CRM in 2019 and Hetzner in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Infra Sauna Servis’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Infra Sauna Servis’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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