List of Talk Me Customers
Kaliningrad, 236000,
Russia
Since 2010, our global team of researchers has been studying Talk Me customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Talk Me for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Talk Me for Chatbots and Conversational AI include: Mechta Market, a Kazakhstan based Retail organisation with 4500 employees and revenues of $1.10 billion, AMAKS Hotels & Resorts Russia, a Russia based Leisure and Hospitality organisation with 6000 employees and revenues of $80.0 million, Vitanta, a Russia based Distribution organisation with 36 employees and revenues of $55.0 million, Kmsgvk, a Russia based Professional Services organisation with 804 employees and revenues of $12.0 million, Ellips, a Russia based Distribution organisation with 59 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Talk Me, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Talk Me customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agentstvo Po Ipotechnomu | Banking and Financial Services | 31 | $4M | Russia | Sofit | Talk Me | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Agentstvo Po Ipotechnomu implemented Talk Me on its public website. The deployment is classified in the Chatbots and Conversational AI category and is realized as a site-embedded conversational widget serving external customers.
The Talk Me implementation was configured to deliver conversational flows and scripted FAQ automation, with lead capture forms and session-aware interactions to support mortgage inquiry routing. The interface is delivered as a client-side web widget, with conversational state and flow logic handled by the Talk Me application and managed via its administrative console.
Operational scope is the customer-facing website, where the Chatbots and Conversational AI instance supports front-office customer service and mortgage inquiry workflows. Governance and content management are exercised by agency staff through the Talk Me management interface, enabling iterative updates to dialogue content and routing rules without involving external implementation partners.
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AMAKS Hotels & Resorts Russia | Leisure and Hospitality | 6000 | $80M | Russia | Sofit | Talk Me | Chatbots and Conversational AI | 2022 | n/a |
In 2022 AMAKS Hotels & Resorts Russia implemented Talk Me on their public website, deploying Talk Me as a Chatbots and Conversational AI solution to support guest-facing interactions and online booking inquiries. The deployment is centered on the corporate site at amaks-hotels.ru, positioning Talk Me as the primary conversational entry point for prospective guests and site visitors seeking information and reservation assistance.
Configuration work emphasized a web chat widget and conversational workflows typical of Chatbots and Conversational AI implementations, including natural language understanding driven intent routing, scripted FAQ automations, and guided booking flows. Talk Me was configured to handle common guest queries, surface property and amenities information, and route complex requests into defined escalation paths to human-operated channels.
Operational coverage is explicitly the website channel, with no named backend integrations disclosed in source documentation. Governance focused on content and dialogue management for guest services and marketing teams, with ongoing conversational log review and iterative script updates to maintain accuracy and alignment with property offerings.
Rollout and operationalization emphasized cross-functional ownership between digital channels and front-line guest services, establishing escalation procedures and conversational oversight to manage guest experience on the public website using Talk Me as the Chatbots and Conversational AI platform.
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Best-Hoster Group | Professional Services | 10 | $1M | Russia | Sofit | Talk Me | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Best-Hoster Group deployed Talk Me on its public website. Talk Me is used as a Chatbots and Conversational AI solution providing a web chat interface to handle customer inquiries, FAQ automation, and basic lead capture for the professional services firm.
The deployment is focused on the website channel and is managed internally by Best-Hoster Group staff to author conversational flows and maintain knowledge content, reflecting a configuration scaled for a ten person organization. Functional capabilities associated with this implementation include a web chat widget, conversational flow building, session logging and analytics, and intent driven routing consistent with Chatbots and Conversational AI platforms, and the implementation centralizes online inquiry handling to support customer support and sales intake workflows through Talk Me.
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Dimas Frolov Photography | Professional Services | 10 | $2M | Thailand | Sofit | Talk Me | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Dimas Frolov Photography deployed Talk Me on its public website. The implementation leverages the Chatbots and Conversational AI category to provide an on-site conversational interface for prospective clients and site visitors.
Talk Me is implemented as a web-embedded chat widget configured with conversational flows for lead capture, FAQ automation, and pre-qualification of inquiries. Configuration uses content-driven response templates aligned to the photography service offering and a vendor-hosted conversational engine accessed through a browser-based administration console. The deployment scope is single-domain, lightweight, and focused on real time visitor engagement rather than complex multi-system orchestration.
Operationally the Talk Me instance supports customer-facing functions including bookings inquiry handling, sales qualification, and basic marketing engagement, reflecting the small firm size and compact team structure. Governance is handheld and iterative, with conversation scripts and FAQ updates managed by the business owner or designated marketing contact, and rollout confined to the company website. This implementation links Dimas Frolov Photography, Talk Me, Chatbots and Conversational AI, and front-line customer engagement workflows.
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Elektrolooch | Manufacturing | 27 | $1M | Russia | Sofit | Talk Me | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Elektrolooch deployed Talk Me on its public website to introduce conversational engagement for manufacturing customers. Elektrolooch is a Russia based manufacturer with 27 employees and approximately 1,000,000 in revenue, the deployment targeted on site customer interactions through the corporate web presence.
The Talk Me implementation leverages Chatbots and Conversational AI capabilities, including a web chat widget, scripted conversational flows, FAQ handling and guided product discovery, together with basic natural language understanding for intent routing. Talk Me was configured to capture leads and triage inbound inquiries to human staff, reflecting common functional modules in the Chatbots and Conversational AI category.
Deployment is delivered as an on site embed of the Talk Me client component on product and contact pages, with the conversational interface instrumented in the page source. No explicit back end system integrations are visible in the publicly available site source, so integrations are limited to front end event capture and on site hosting of the widget.
Operational ownership is aligned to customer support and sales functions within Elektrolooch, using Talk Me to streamline initial inquiry handling and escalate complex cases to employees. Given Elektrolooch size the rollout is localized to the website rather than multi site deployment, and administration is expected to be managed by internal marketing or operations personnel.
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Distribution | 59 | $6M | Russia | Sofit | Talk Me | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 10 | $1M | Estonia | Sofit | Talk Me | Chatbots and Conversational AI | 2020 | n/a |
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Communications | 10 | $1M | Kazakhstan | Sofit | Talk Me | Chatbots and Conversational AI | 2020 | n/a |
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Distribution | 10 | $1M | Russia | Sofit | Talk Me | Chatbots and Conversational AI | 2019 | n/a |
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Retail | 10 | $1M | Russia | Sofit | Talk Me | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Talk Me
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