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ING BANK Spain & Portugal
Location
Calle Vía de los Poblados 1F,
Madrid, 28033,
Spain
Website
https://www.ing.es/
Phone
34 91 789 89 00
Artw industry
Banking and Financial Services
Employee
Revenue

ING BANK Spain & Portugal Technographics

ING BANK Spain & Portugal Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ING BANK Spain & Portugal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1228 ING BANK Spain & Portugal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ING BANK Spain & Portugal has purchased the following applications: isEazy Game for Learning and Development in 2021, isEazy Engage for Collaboration in 2023, Oracle CX Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ING BANK Spain & Portugal is running and its propensity to invest more and deepen its relationship with isEazy , Oracle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ING BANK Spain & Portugal revenues, which have grown to $679.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ING BANK Spain & Portugal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ING BANK Spain & Portugal Tech Stack and Enterprise Applications

ING BANK Spain & Portugal HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
isEazy Legacy isEazy Game Learning and Development HCM n/a 2021 2021
In 2021, ING BANK Spain & Portugal implemented isEazy Game as a mobile training and internal-communication application. The deployment targeted the Spanish workforce and positioned isEazy Game in the Learning and Development category to support HR/L&D and onboarding workflows across ING España. The implementation centralized core modules for training content delivery, onboarding sequences, internal communications, and gamification dynamics, and included multi-environment personalization for role and audience segmentation. Operational ownership rested with HR and L&D teams, who used the application to orchestrate onboarding programs and ongoing employee learning, while the public case study documents an isEazy Engage gamified deployment and supports the inference that isEazy Game was the gamified app used. The initiative emphasized mobile access and engagement mechanics, with the stated objective of boosting employee engagement through gamified dynamics.
ING BANK Spain & Portugal Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
isEazy Legacy isEazy Engage Collaboration Collaboration n/a 2023 2023
In 2023, ING BANK Spain & Portugal adopted isEazy Engage to centralize corporate knowledge, training and internal communication across approximately 1,100 employees. isEazy Engage was configured into multiple customized app environments that hosted modular knowledge repositories, structured training modules, and internal communication channels while embedding gamification to boost engagement. The implementation leveraged Collaboration capabilities for content management, in-app learning workflows, and engagement mechanics to align learning and communication tooling. Operational scope covered ING BANK Spain & Portugal's Spanish organization and impacted HR, learning and internal communications functions. Governance and process restructuring focused on centralized content curation, standardized training workflows, and application-level configuration to streamline internal knowledge-sharing and employee commitment. According to the vendor case study, isEazy Engage enabled ING to streamline processes and improve commitment and knowledge-sharing within its Spanish organization.
ING BANK Spain & Portugal CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle CX Cloud Customer Experience CRM n/a 2018 2018
In 2018, ING BANK Spain & Portugal implemented Oracle CX Cloud on their website to consolidate digital customer engagement and online self service. The deployment places Oracle CX Cloud within the Customer Experience category as the primary platform for web channel interactions and customer lifecycle orchestration. Implementation focused on customer facing capabilities common to Customer Experience platforms, including web personalization, customer profile consolidation, journey orchestration, campaign execution, and inbound service routing. Oracle CX Cloud was configured to manage customer identity touchpoints on the public site and to deliver personalized content and offers driven by unified customer profiles. The solution was integrated with ING BANK Spain & Portugal web channels and other digital touchpoints to centralize marketing and service workflows across Spain and Portugal, supporting marketing, customer service, and digital channels business functions. Governance emphasized centralized configuration of experience rules and journey templates, with process owners in digital and marketing teams accountable for ongoing configuration and content governance.
Data Management Platform CRM 2022 2022
Marketing Automation CRM 2017 2017
Tag Management CRM 2017 2017
ING BANK Spain & Portugal TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2010 2010
ING BANK Spain & Portugal PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
ING BANK Spain & Portugal IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at ING BANK Spain & Portugal

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ING BANK Spain & Portugal Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ING BANK Spain & Portugal IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ING BANK Spain & Portugal digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ING BANK Spain & Portugal Technographics
ING BANK Spain & Portugal is a Banking and Financial Services organization based in Spain, with around 1228 employees and annual revenues of $679.0 million.
ING BANK Spain & Portugal operates a diverse technology stack with applications such as isEazy Game, isEazy Engage and Oracle CX Cloud, covering areas like Learning and Development, Collaboration and Customer Experience.
ING BANK Spain & Portugal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as isEazy and Oracle.
ING BANK Spain & Portugal recently adopted applications including isEazy Engage in 2023, Adobe Audience Manager in 2022 and Pathwire Mailgun in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ING BANK Spain & Portugal’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ING BANK Spain & Portugal’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ING BANK Spain & Portugal technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.