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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

ING Life Insurance
Location
28/F, FWD Financial Centre, 308 Des Voeux Rd Central,
Hong Kong, x,
Hong Kong
Website
https://www.fwd.com.hk/
Phone
852 3123 3123
Artw industry
Insurance
Employee
Revenue

ING Life Insurance Technographics

ING Life Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ING Life Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 ING Life Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ING Life Insurance has purchased the following applications: ResNexus Booking for Reservation and Booking Management in 2018, Alida CXM & Insights Platform for Customer Experience in 2018, LexisNexis Accuity Fircosoft for AML, Fraud and Compliance in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ING Life Insurance is running and its propensity to invest more and deepen its relationship with ResNexus , Alida , The Trade Desk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ING Life Insurance revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ING Life Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ING Life Insurance Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ResNexus Legacy ResNexus Booking Reservation and Booking Management ERP Services and Operations n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Alida Legacy Alida CXM & Insights Platform Customer Experience CRM n/a 2018 2018
In 2018, ING Life Insurance deployed Alida CXM & Insights Platform to its public website to capture digital customer signals and manage on-site feedback. The implementation targeted Customer Experience use cases, aligning the Alida CXM & Insights Platform with web-based feedback collection and insights workflows for the company’s Hong Kong digital channel. The deployment emphasized client-side instrumentation, using an on-site feedback widget and survey delivery tied to behavioral triggers common to Customer Experience platforms. Functional capabilities implemented include continuous feedback capture, experience analytics dashboards, audience segmentation for targeted surveys, and consolidated insights reporting to support marketing and customer experience teams. Operational coverage focused on the company’s website and front-office digital channels, with governance oriented around survey orchestration, sampling rules, and insight review workflows to inform CX decision making. Configuration and rollout details centered on embedded web scripts and dashboard provisioning for CX stakeholders, keeping scope proportionate to the company’s regional digital operations in Hong Kong.
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2023 2023
Tag Management CRM 2016 2016
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LexisNexis Legacy LexisNexis Accuity Fircosoft AML, Fraud and Compliance TRM n/a 2013 2013
Governance, Risk and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DDoS Protection CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at ING Life Insurance

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by ING Life Insurance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ING Life Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ING Life Insurance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ING Life Insurance Technographics
ING Life Insurance is a Insurance organization based in Hong Kong, with around 500 employees and annual revenues of $80.0 million.
ING Life Insurance operates a diverse technology stack with applications such as ResNexus Booking, Alida CXM & Insights Platform and LexisNexis Accuity Fircosoft, covering areas like Reservation and Booking Management, Customer Experience and AML, Fraud and Compliance.
ING Life Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ResNexus, Alida and LexisNexis.
ING Life Insurance recently adopted applications including AB Tasty Instant Analytics in 2023, Quantcast Measure in 2023 and OneTrust Convercent in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ING Life Insurance’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ING Life Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ING Life Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.