Los Angeles, 90048, CA,
United States
InkjetSuperstore.com Technographics
InkjetSuperstore.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by InkjetSuperstore.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 InkjetSuperstore.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that InkjetSuperstore.com has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, GoDaddy Webmail for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems InkjetSuperstore.com is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing InkjetSuperstore.com revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InkjetSuperstore.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
InkjetSuperstore.com Tech Stack and Enterprise Applications
InkjetSuperstore.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, InkjetSuperstore.com implemented Oracle NetSuite ERP, deploying a cloud-based ERP Financial solution to centralize finance and e-commerce operational workflows. The implementation runs Oracle NetSuite ERP as the primary transactional system and is used directly in conjunction with the company website for order capture and back-office processing.
Configuration emphasized core financial management capabilities native to Oracle NetSuite ERP, including general ledger, accounts receivable, accounts payable, billing, and basic financial reporting. Given InkjetSuperstore.com size, the deployment was scoped for a single-site, company-level instance with configuration focused on streamlined chart of accounts, automated invoice generation, and order-to-cash processing.
The ERP is integrated with the company website to support online order processing, inventory synchronization, and fulfillment orchestration, keeping e-commerce sales flows and stock records aligned with the financial ledger. Integration boundaries center on transactional handoffs from web storefront to Oracle NetSuite ERP for order creation, payment capture reconciliation, and inventory updates.
Governance and operational changes targeted centralized financial controls and role-based access inside Oracle NetSuite ERP, standardizing month-end close tasks and approval workflows for billing and payments. Processes were adjusted to route e-commerce exceptions through the ERP workflow engine, reducing manual reconciliation between sales and accounting systems.
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Payment Processing | ERP |
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2020 | 2020 |
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InkjetSuperstore.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, InkjetSuperstore.com implemented LivePerson Conversational Cloud on its public website. The LivePerson Conversational Cloud deployment provides a cloud-hosted conversational layer embedded in the web storefront, and serves as the retailer's Chatbots and Conversational AI solution for real-time shopper engagement.
Deployment centered on session-based messaging, automated response flows, and routing from bot to human agents, reflecting standard Chatbots and Conversational AI capabilities. Operational scope is focused on e-commerce customer service and sales assistance, covering pre-sale inquiries, order status questions, and agent-assisted chat handoffs, with configuration work including conversational flow setup, canned replies, and agent queue configuration. Governance is managed by the retailer's customer support team to align chat workflows with existing order support processes, and conversational logs and telemetry are retained within the cloud service to support agent coaching and incident review while the integration footprint remains web-centric rather than involving backend system orchestration.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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InkjetSuperstore.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, InkjetSuperstore.com deployed GoDaddy Webmail for corporate email on its website. The GoDaddy Webmail deployment is categorized as Collaboration and provides cloud-hosted mailbox hosting, webmail access, SMTP outbound relay, and standard IMAP and POP connectivity for staff. The implementation was scoped to support the full organization, covering the company's 30 employees and addressing customer service and operations inbox needs.
Operational configuration included centralized mailbox provisioning and domain routing through DNS MX records to direct inbound mail to GoDaddy Webmail servers, with standard setup for aliases, forwards, spam filtering, and mailbox quotas. Administrative controls were organized around a central administrative account for user lifecycle management, password resets, and mailbox delegation, while the webmail interface provided browser-based access for sales, support, and fulfillment teams. InkjetSuperstore.com GoDaddy Webmail Collaboration supports corporate and customer-facing communications through an integrated webmail presence on the company website.
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InkjetSuperstore.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2012 | 2012 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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InkjetSuperstore.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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InkjetSuperstore.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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InkjetSuperstore.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at InkjetSuperstore.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Office Manager/HR Manager | Manager | HR | ||||
| Content & Social Media Manager | Manager | Marketing |
Apps Being Evaluated by InkjetSuperstore.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||