Innofactor
Innofactor Technographics
Innofactor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Innofactor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Innofactor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Innofactor has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Innofactor is running and its propensity to invest more and deepen its relationship with Teamtailor , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Innofactor revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Innofactor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Innofactor Tech Stack and Enterprise Applications
Innofactor HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Innofactor implemented Teamtailor ATS. The Teamtailor ATS is deployed as the company Recruiting,Applicant Tracking System and is embedded on Innofactor's corporate career site to capture candidate applications directly from ura.innofactor.fi, reflecting a web‑first career site integration model.
The implementation focused on standard applicant tracking capabilities, including job posting and publishing, branded career page management, application intake and candidate profile creation, pipeline and stage management, interview scheduling and candidate communication automation, and basic recruiting analytics. Teamtailor ATS is used to structure talent acquisition workflows and to provide a unified candidate repository for hiring teams.
Operational ownership resides with Innofactor HR and talent acquisition functions in Finland, with recruiters and hiring managers leveraging the Teamtailor ATS on the public career site and within internal hiring workflows. The deployment aligns the application layer on the corporate website with cloud hosted ATS functionality, enabling end to end candidate flow from job discovery to pipeline stage management.
Governance was implemented around centralized hiring workflows and role based access to candidate records, with process changes to formalize pipeline stages and hiring team collaboration. The narrative reflects Innofactor Teamtailor ATS Recruiting,Applicant Tracking System HR and talent acquisition use across the organization.
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Innofactor AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Innofactor implemented Hubspot Live Chat on its public website, adopting a customer engagement layer consistent with the Chatbots and Conversational AI category. The deployment focused on an embedded web chat widget to capture incoming visitor intent and create structured conversational handoffs to human agents when needed.
Hubspot Live Chat was configured to support common conversational modules, including entry point prompts, automated welcome messages, scripted response templates, and form-based lead capture. Configuration emphasized conversational routing and escalation rules, and the implementation used the application’s built-in session history to preserve dialogue context across touchpoints.
Operational coverage centered on website-driven inbound inquiries and was aligned to sales, marketing, and customer support workflows, with agents accessing the live chat interface to respond and qualify leads. Governance included defined ownership of chat queues, response playbooks for agents, and tagging conventions for conversation classification, enabling consistent handling of inbound requests within the Hubspot Live Chat environment.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Innofactor Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Innofactor implemented Microsoft 365 as its enterprise Collaboration platform, establishing a cloud-first productivity and teamwork foundation for the company. The implementation is documented publicly on the company website, and Microsoft 365 serves as the named application driving email, document collaboration, and team communication across the organization.
The deployment of Microsoft 365 encompassed core Collaboration capabilities, including hosted email and calendaring, SharePoint Online intranet and document libraries, Microsoft Teams for synchronous collaboration, OneDrive for Business for personal file storage, and the Office desktop and web application suite for productivity. Configuration work emphasized tenant-level administration, mailbox provisioning, SharePoint site and library architecture, Teams channel and policy configuration, and client application provisioning for end users.
Operational coverage extended to Innofactor’s corporate communications, knowledge management, project delivery teams, and consulting functions across its Finland operations, supporting approximately 550 employees. The public site reference indicates Microsoft 365 is part of Innofactor’s external digital presence and internal collaboration surface, and the platform was integrated with the company’s identity and access workflows to enable single sign on and role based access without specifying third party components.
Governance and adoption measures focused on centralized tenant governance, role based access controls, document lifecycle and retention policies, and structured user onboarding and training for consultants and back office teams. Ongoing management emphasized policy driven collaboration controls and administrative oversight to align Microsoft 365 Collaboration capabilities with Innofactor’s organizational and compliance requirements.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Innofactor Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Innofactor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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Innofactor ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Innofactor PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Innofactor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Innofactor
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Innofactor Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Innofactor IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Innofactor digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Innofactor Technographics
Innofactor is a Professional Services organization based in Finland,
with around 550 employees and annual revenues of $100.0 million.
Innofactor operates a diverse technology stack with applications such as
Teamtailor ATS, Hubspot Live Chat and Microsoft 365,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Innofactor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Teamtailor, HubSpot and Microsoft.
Innofactor recently adopted applications including
Atlassian Jira Service Desk in 2023, Slack Connect in 2022 and Optimizely Search & Navigation (ex Episerver Find) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Innofactor’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Innofactor’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Innofactor technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.