Insurance Auto Auctions, Inc.
Two Westbrook Corporate Center,
Westchester, 60154, IL,
United States
Westchester, 60154, IL,
United States
1 410-771-7301
Professional Services
Insurance Auto Auctions, Inc. Technographics
Insurance Auto Auctions, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Insurance Auto Auctions, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 Insurance Auto Auctions, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Insurance Auto Auctions, Inc. has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2014, Oracle Cloud HCM for Core HR in 2024, SAP Concur Travel for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Insurance Auto Auctions, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Insurance Auto Auctions, Inc. revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Insurance Auto Auctions, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Insurance Auto Auctions, Inc. Tech Stack and Enterprise Applications
Insurance Auto Auctions, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Insurance Auto Auctions, Inc. implemented Microsoft Dynamics GP as its ERP Financial solution. The deployment was positioned to support corporate finance in Westchester, Illinois and to align accounts receivable and billing activities with operations across IAA’s footprint in the United States, Canada, and the United Kingdom.
Microsoft Dynamics GP was configured to centralize core ERP Financial workflows, emphasizing accounts receivable, invoice generation, billing closeouts, payment posting, collections management, and receivables reporting. Configuration work prioritized standardized invoice creation, dispute tracking and escalation, statement generation, and cash application processes to support the Accounts Receivable Analyst responsibilities described in corporate job roles.
The implementation integrated with office productivity tooling and reporting workflows, reflecting stated requirements for proficiency in Microsoft Office Suite and Access, and it supported treasury interactions for remote check scanning and deposit processing to banking institutions. Operational coverage intentionally linked branch-level receivables activity with corporate treasury and collections, enabling consistent communication between AR staff and Treasury teams without naming specific third-party banking systems.
Governance changes focused on formalizing AR issue assignment, documentation, and cross-departmental escalation paths between billing, collections, and operations. Microsoft Dynamics GP served as the authoritative ERP Financial record for receivables, enabling structured validation, reconciliation, and audit-ready reporting while embedding role-based responsibilities for AR analysts and treasury liaisons.
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Expense Management | ERP |
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2017 | 2018 |
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Insurance Auto Auctions, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | UKG Pro HCM (ex UltiPro HCM) | Oracle Cloud HCM | Core HR | HCM | n/a | 2024 | 2024 |
In 2024, Insurance Auto Auctions, Inc. implemented Oracle Cloud HCM replacing UKG Pro HCM ex UltiPro HCM as part of a phase two Core HR conversion tied to the Ritchie Bros and Insurance Auto Auctions strategic merger. The engagement targeted enterprise Core HR functions with a specific focus on payroll, time off, absence management and benefits administration within Oracle Cloud HCM.
The Oracle Cloud HCM deployment consolidated Core HR modules including payroll, absence and time-off processing, benefits configuration and employee data conversion routines. Project leadership conducted integration technical architecture analysis, produced design and technical documentation, and defined configuration patterns for payroll and benefits processing to align Oracle Cloud HCM functional workflows with existing HR and payroll practices.
Integrations included development of 30 plus vendor data transfer solutions and new incoming and outgoing transmission interfaces between Oracle Cloud HCM and external providers. Named benefits and payroll partners explicitly engaged for data transmission work included ADP, Metlife, VSP, Delta Dental, Fidelity, Carver Edison and Sunlife, and the integration scope covered payroll, retirement, ESPP and other benefits feeds.
Governance and test orchestration emphasized a comprehensive unit and user acceptance testing framework, including environment and test data setup, enterprise level success criteria and reporting metrics. The conversion activity followed a defined program timeline spanning October 2024 to April 2025 and incorporated enterprise rollout planning for payroll, absence, time-off and benefits modules.
Operational coverage focused on HR, payroll, benefits and retirement administration across the merged enterprise, with converted employee master data and vendor data transfer orchestration driving the cutover. The narrative centers on Oracle Cloud HCM as the Core HR system of record for Insurance Auto Auctions, Inc., configured to support payroll, absence, time-off and benefits business functions.
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Payroll | HCM |
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2024 | 2025 |
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Performance and Goal Management | HCM |
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2024 | 2024 |
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Recruiting | HCM |
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2022 | 2022 |
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Workforce Analytics | HCM |
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2022 | 2023 |
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Insurance Auto Auctions, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Insurance Auto Auctions, Inc. implemented SAP Concur Travel to centralize corporate travel and expense workflows. The deployment targeted the Corporate Services team at headquarters in Westchester, IL and extended governance and operational processes across IAAI's network of more than 150 corporate owned facilities in the United States and Canada, aligning travel operations with enterprise expense controls and vendor audit processes.
The SAP Concur Travel implementation included travel booking and reservation management, expense reporting and auditing, corporate cardholder provisioning, and policy compliance and reporting modules consistent with a Travel Management solution. Configuration work focused on user onboarding into the Concur database, automated expense routing for approval, and expense audit rules to surface non approved vendor charges and out of policy items.
Integrations reflected explicit operational ties to Egencia for supplier booking flows and to corporate card systems for reconciliation and cardholder maintenance, plus invoice verification routines that compared vendor invoices such as FedEx billing against contractual agreements. Travel audit workflows were instrumented to compare reservation data and expense records across systems, supporting location level follow up and corrective actions when incorrect addresses or non compliant charges were detected.
Governance and process changes emphasized vendor audits conducted quarterly and annually, training and communications to ensure employees use approved vendors and correct travel procedures, and a centralized support function to field Concur and Egencia questions. The implementation also supported reporting and investigation tasks for RFP activity and special projects, embedding audit and follow up steps into operational workflows for travel and vendor expense management.
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Insurance Auto Auctions, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2020 | 2020 |
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Insurance Auto Auctions, Inc. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Insurance Auto Auctions, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Insurance Auto Auctions, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Insurance Auto Auctions, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Insurance Auto Auctions, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Insurance Auto Auctions, Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Insurance Auto Auctions, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Insurance Auto Auctions, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Insurance Auto Auctions, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Insurance Auto Auctions, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Insurance Auto Auctions, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Insurance Auto Auctions, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Insurance Auto Auctions, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Insurance Auto Auctions, Inc. Technographics
Insurance Auto Auctions, Inc. is a Professional Services organization based in United States,
with around 3600 employees and annual revenues of $2.50 billion.
Insurance Auto Auctions, Inc. operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Oracle Cloud HCM and SAP Concur Travel,
covering areas like ERP Financial, Core HR and Travel Management.
Insurance Auto Auctions, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Oracle and SAP.
Insurance Auto Auctions, Inc. recently adopted applications including
Oracle Cloud HCM in 2024, Oracle Cloud HCM Payroll in 2024 and Five9 Performance Management in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Insurance Auto Auctions, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Insurance Auto Auctions, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Insurance Auto Auctions, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.