Wexford, 15090, PA,
United States
Integra Global Solutions Corp Technographics
Integra Global Solutions Corp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Integra Global Solutions Corp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 Integra Global Solutions Corp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Integra Global Solutions Corp has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Zendesk Chat for Chatbots and Conversational AI in 2016, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Integra Global Solutions Corp is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Integra Global Solutions Corp revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Integra Global Solutions Corp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Integra Global Solutions Corp Tech Stack and Enterprise Applications
Integra Global Solutions Corp ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Integra Global Solutions Corp implemented Intuit Quickbooks Enterprise to centralize core accounting for its distribution business. The deployment addressed ERP Financial requirements and standardized accounting processes across the firm’s United States operations for a 240 employee organization.
The implementation focused on common ERP Financial modules, including a centralized general ledger, accounts payable, accounts receivable, inventory costing and valuation, order to cash and procure to pay workflows, and financial reporting configuration. Intuit Quickbooks Enterprise was configured to support inventory-driven distribution accounting and to produce period end financial statements and management reports aligned with accounting fundamentals.
Operational coverage included finance, accounting, purchasing and warehouse operations, with configuration tailored to the company’s distribution order flows and inventory control needs. No implementation partner or external system integrations were specified in available records, so the implementation narrative centers on in-application configuration and process alignment.
Governance emphasis included role based access controls, standardized chart of accounts, and formalized month end close and reconciliation workflows. Staffing and training requirements referenced by the organization prioritized accountants with B Com, M Com, MBA Finance, CA intermediate or equivalent credentials and candidates with QuickBooks experience, indicating a governance model that paired financial controls with practical QuickBooks operational training.
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Integra Global Solutions Corp AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Integra Global Solutions Corp implemented Zendesk Chat as a web‑based conversational layer for customer interactions. The deployment uses the Zendesk Chat web widget on the corporate website, and it is categorized under Chatbots and Conversational AI to support real‑time visitor engagement and asynchronous transcript capture.
The implementation centers on live chat, proactive messaging, pre‑chat capture, visitor context enrichment, and conversation transcript logging, with agent workflows for chat routing and escalation defined inside Zendesk Chat. Operational scope is the customer‑facing website serving distribution customers in the United States, with governance focused on agent access controls, routing rules, and scripted response templates to standardize frontline support and sales inquiry handling.
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Integra Global Solutions Corp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Integra Global Solutions Corp implemented Hotjar on its corporate website. Hotjar was deployed as a Customer Experience tool to deliver qualitative web analytics and on-site feedback supporting marketing, digital commerce and customer support business functions.
The implementation configured Hotjar features including session recordings, heatmaps, conversion funnels and on-site surveys to capture user behavior across product and checkout pages. Instrumentation concentrated on key conversion flows and high-traffic content, with sampling and event trigger configuration used to focus capture and manage data volume.
Deployment was scoped to the public website and operated by web operations and marketing teams in the United States, with Hotjar admin access provisioned to analysts and digital owners. Governance aligned Hotjar instrumentation with site consent controls and data retention practices, and workflows were adjusted to route qualitative insights into product, marketing and customer success decision processes.
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Customer Support | CRM |
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2020 | 2020 |
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Integra Global Solutions Corp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Integra Global Solutions Corp
Apps Being Evaluated by Integra Global Solutions Corp Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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