Intelipost
Rua Dr. Amancio de Carvalho 182, Sala 112,
Sao Paulo, 04012-080,
Brazil
Sao Paulo, 04012-080,
Brazil
55 11 3385-0700
Professional Services
Intelipost Technographics
Intelipost Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intelipost and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Intelipost employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intelipost has purchased the following applications: Kenoby Recruitment for Recruiting, Applicant Tracking System in 2019, Zendesk Chat for Chatbots and Conversational AI in 2015, Oracle Blockchain Platform for Blockchain Platform in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intelipost is running and its propensity to invest more and deepen its relationship with Kenoby , Zendesk , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intelipost revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intelipost intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intelipost Tech Stack and Enterprise Applications
Intelipost HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kenoby | Legacy | Kenoby Recruitment | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Intelipost implemented Kenoby Recruitment as its Recruiting,Applicant Tracking System. The deployment centers on embedding Kenoby Recruitment on Intelipost's public careers pages to capture candidate applications directly from the website and consolidate inbound hiring activity.
Configuration emphasized core ATS capabilities typical for the Recruiting,Applicant Tracking System category, including job posting management, centralized applicant tracking and candidate pipeline views, resume and profile capture, and workflow automation for screening and interview stages. Kenoby Recruitment is used to host job listings on the company site and to route web-sourced applications into a centralized recruitment workspace for review and processing.
Operational scope covers Talent Acquisition and HR functions within Intelipost in Brazil, supporting recruiter and hiring manager workflows across the hiring lifecycle. Governance and process alignment focused on standardized pipeline stages, role based access controls for recruiters and hiring managers, and centralized applicant records to support consistent evaluation and coordination of interviews.
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Intelipost AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Intelipost implemented Zendesk Chat. Zendesk Chat was provisioned as the companys Chatbots and Conversational AI solution to support customer service and call management workflows at Intelipost.
The deployment focused on real-time chat routing, an agent console for live interactions, pre-chat forms and standardized response templates, and configuration of proactive chat triggers to capture inbound customer inquiries. Zendesk Chat was configured to operate alongside DESK / ZenDesk for call management, preserving ticket continuity between chat engagements and voice interactions.
Operational coverage centered on Inteliposts customer support function across Brazil, where chat sessions were linked to existing ticketing and call-handling workflows to enable end-to-end issue tracking. The implementation aligned chat routing with queue management and agent skill mapping to ensure chats were surfaced to appropriate support teams.
Governance emphasized workflow standardization, including chat session ownership, transcript retention policies, and escalation handoffs between chat and voice channels. Configuration and operational procedures were documented to support consistent agent behavior and to integrate Zendesk Chat with Inteliposts broader support processes.
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Intelipost Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, Intelipost implemented Oracle Blockchain Platform. The deployment represents Intelipost’s adoption of Oracle’s early-adopter Oracle Blockchain Cloud Service, using Oracle Blockchain Platform to provision permissioned blockchain networks to support supply chain transaction tracking and more secure, auditable transactions.
The implementation centered on core Blockchain Platform capabilities, including distributed ledger recording for immutability, smart contract instrumentation for automated transaction logic, membership and identity controls for a permissioned consortium, and API-based transaction submission and event publishing for downstream processing. Configuration focused on network provisioning, channel or ledger segmentation for multi-party workflows, and cryptographic key management to enforce transactional integrity.
Operational coverage emphasized cross-organization supply chain and transaction management within Intelipost’s professional services context, aligning business functions around shipment tracking, transaction validation, and partner onboarding workflows. Governance attention concentrated on consortium rules, identity provisioning and transaction endorsement policies to enable multi-party coordination while retaining platform-level immutability and auditability provided by Oracle Blockchain Platform, a Blockchain Platform deployed to support Intelipost’s supply chain and transaction management functions.
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Intelipost Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Intelipost CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2016 | 2016 |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Intelipost ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Intelipost PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Intelipost PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Intelipost IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Intelipost
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Intelipost Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Intelipost IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Intelipost digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Intelipost Technographics
Intelipost is a Professional Services organization based in Brazil,
with around 110 employees and annual revenues of $11.0 million.
Intelipost operates a diverse technology stack with applications such as
Kenoby Recruitment, Zendesk Chat and Oracle Blockchain Platform,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Blockchain Platform.
Intelipost has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Kenoby, Zendesk and Oracle.
Intelipost recently adopted applications including
Mirakl Marketplace Platform in 2023, Intercom in 2021 and Moovin Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Intelipost’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Intelipost’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Intelipost technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.