Villers-les-Nancy, 54600,
France
Intellio Pro Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Intellio Pro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Intellio Pro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intellio Pro has purchased the following applications: Livestorm for Audio Video and Web Conferencing in 2023, Optico for Call Tracking and Recording in 2020, Zendesk Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intellio Pro is running and its propensity to invest more and deepen its relationship with Livestorm , Optico , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intellio Pro revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intellio Pro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Livestorm | Legacy | Livestorm | Audio Video and Web Conferencing | Collaboration | n/a | 2023 | 2023 | ||
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Optico | Legacy | Optico | Call Tracking and Recording | CRM | n/a | 2020 | 2020 | In 2020, Intellio Pro implemented Optico Call Tracking and Recording on its website. The deployment was site-focused, instrumenting web-driven contact points to capture inbound call events and persistent recordings tied to site-origin attribution. Optico was configured to deliver core Call Tracking and Recording capabilities including call tracking, call recording, campaign-level attribution analytics, real-time reporting, and a centralized management dashboard. Configuration emphasized dynamic number assignment for channel visibility and recording controls aligned to healthcare privacy considerations, with dashboards surfaced to marketing for campaign analysis. Operational coverage targeted marketing, sales, and customer intake functions, where recorded calls and tracking metadata are used for lead qualification, campaign attribution reviews, and standardizing call handling procedures across the site. Intellio Pro uses Optico as its Call Tracking and Recording solution to provide operational visibility into web-driven phone leads and to structure call-related workflows for inbound patient and client engagement. | |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2023 | 2023 |
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Product Review Management | eCommerce |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2021 | 2021 |
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