Wingfield, 5013, SA,
Australia
Intercast & Forge Technographics
Intercast & Forge Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intercast & Forge and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Intercast & Forge employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intercast & Forge has purchased the following applications: Mitrefinch Workforce for Workforce Management in 2014, Microsoft 365 for Collaboration in 2017, Automattic Jetpack CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Intercast & Forge Tech Stack and Enterprise Applications
Intercast & Forge HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Advance Systems | Legacy | Mitrefinch Workforce | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014 Intercast & Forge implemented Mitrefinch Workforce as a Workforce Management solution for its Australian manufacturing operations. The deployment covered the company workforce of approximately 80 employees and was provisioned through vendor Advance Systems, with configuration focused on shop floor time capture and administrative workforce administration.
Mitrefinch Workforce was configured to support core Workforce Management functions including time and attendance recording, shift rostering, absence and leave workflows, and basic skills tracking to align production scheduling with available labor. Operational ownership sat with HR and production management, and governance centered on centralized time capture, roster approval workflows, and role based access for payroll and HR users.
|
Intercast & Forge Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Intercast & Forge implemented Microsoft 365 to address Collaboration needs. Microsoft 365 was provisioned as a cloud tenant to deliver core productivity and collaboration services including email, document coauthoring, centralized file storage and team communication. The company lists using Microsoft 365 on their website, indicating tenant level services are publicly referenced.
Deployment covered the entire 80 person organization and supported business functions across engineering, production, sales and administration. Configuration focused on Collaboration modules such as Exchange Online, SharePoint Online, OneDrive and Microsoft Teams to enable mailbox services, document management, file sync and persistent chat and meetings. Administrative governance was executed through centralized tenant administration with role based access and account provisioning aligned to departmental responsibilities.
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Intercast & Forge CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Intercast & Forge deployed Automattic Jetpack CRM on its public website. The implementation uses Automattic Jetpack CRM in the CRM category as a website integrated contact and lead management layer tied to the company WordPress site.
Configuration focused on core CRM modules including centralized contact records, lead capture forms embedded in site pages, deal pipeline tracking, and activity logging for email and notes. The deployment implements lightweight automation to route inbound website leads to the internal sales queue and supports segmentation for targeted customer communications, reflecting standard CRM functional workflows.
Operational scope covers sales and customer service functions within Intercast & Forge in Australia, with day to day administration performed through website and CRM user accounts. Governance emphasized role based access for sales and marketing users and adapted operational processes to ingest customer interactions directly from the website into the Automattic Jetpack CRM contact database.
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Intercast & Forge IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Intercast & Forge
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| General Manager | Manager | Finance | ||||
| Financial Controller | Director | Finance | ||||
| General Manager of Sales and R&D | Manager | Sales |
Apps Being Evaluated by Intercast & Forge Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||