New York, 10017, NY,
United States
International Chamber of Commerce Technographics
International Chamber of Commerce Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by International Chamber of Commerce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 International Chamber of Commerce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that International Chamber of Commerce has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2008, Zoom for Audio Video and Web Conferencing in 2020, Microsoft Dynamics CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems International Chamber of Commerce is running and its propensity to invest more and deepen its relationship with Sage , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing International Chamber of Commerce revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for International Chamber of Commerce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
International Chamber of Commerce Tech Stack and Enterprise Applications
International Chamber of Commerce ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008, International Chamber of Commerce implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial system to centralize accounting and financial management for its United States operations. The deployment established a single transactional repository to support budgeting, reporting and control across the organization.
The implementation focused on core financial modules including general ledger, accounts payable, accounts receivable, fixed assets and cash management, configured to the institution's chart of accounts and nonprofit reporting requirements. Automated workflows were configured for invoice processing, payment approvals and month end close to enforce transaction controls and improve auditability.
Integration work tied Sage Business Cloud X3 to membership administration and document management systems to align member billing, receipting and archival of financial records, and to office productivity tools for reporting exports. Operational coverage centered on finance, accounting and procurement teams within the ICC United States site, with user roles and permissions defined to enforce segregation of duties.
Governance and rollout emphasized staged adoption, role based access controls and configured approval workflows to limit operational disruption while embedding standard financial processes. The narrative reflects a focused ERP Financial implementation for a small nonprofit, oriented around configuration and process alignment rather than broad multi site orchestration.
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International Chamber of Commerce Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, International Chamber of Commerce implemented Zoom as its Audio Video and Web Conferencing solution. The 50 person United States based non profit deployed Zoom organization wide to support virtual meetings and external engagement on its public website.
The implementation used Zoom's cloud hosted SaaS model and focused on standard meeting and webinar capabilities, with Zoom meeting access embedded into the ICC website to enable direct join links and published event pages. Configuration emphasized account provisioning, host privileges, and security settings aligned with web conferencing operations.
Operational ownership was assigned to communications and events teams, who coordinated scheduling, publishing of web hosted sessions, and attendee access controls. Governance incorporated scheduling workflows and role based access management to support ongoing virtual events and member engagement.
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Collaboration | Collaboration |
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2017 | 2017 |
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International Chamber of Commerce CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | In-House Applications | Microsoft Dynamics CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, the International Chamber of Commerce implemented Microsoft Dynamics CRM as its CRM. The deployment consolidated constituent and member records to centralize relationship management and activity tracking across the organization, with Microsoft Dynamics CRM configured to support core engagement workflows. Prodware was engaged to deliver the Microsoft Dynamics CRM implementation, providing professional services and configuration during the rollout, and Prodware was positioned as the implementation partner for the solution.
The implementation emphasized core CRM modules, including contact and relationship management, activity and case tracking, and professional services configuration tailored to a 50-employee non-profit operating in the United States. Architecture followed a standard Microsoft Dynamics CRM topology adapted for smaller organizational scale, with configuration layered by Prodware professional services and governance centered on a single data model, role-based access controls, and process controls to enable cross-functional use by membership and engagement teams.
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2024 | 2024 |
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International Chamber of Commerce ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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International Chamber of Commerce IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at International Chamber of Commerce
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Operations Manager | Manager | Finance | ||||
| Strategy & Development Manager | Manager | Operations |
Apps Being Evaluated by International Chamber of Commerce Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||