Sant Antonino, 6592,
Switzerland
Interroll Group Technographics
Interroll Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Interroll Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Interroll Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Interroll Group has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Interroll Group is running and its propensity to invest more and deepen its relationship with SAP , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Interroll Group revenues, which have grown to $735.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Interroll Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Interroll Group Tech Stack and Enterprise Applications
Interroll Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021 Interroll Group implemented SAP S/4 HANA as its ERP Financial backbone. The rollout targeted corporate controlling and project accounting processes, aligning finance and order costing for a predominantly make to order manufacturing model. The program was managed by a central corporate team responsible for defining and governing controlling processes across the group's subsidiaries.
Implementation concentrated on SAP S/4 HANA controlling and project system capabilities, specifically the CO and PS modules. Configurations emphasized order based costing and integration with sales order costing workflows, and Variant Configuration VC to capture product variability tied to production orders. The SAP S/4 HANA deployment included configuration of cost centers, internal orders, work breakdown structures, and standard CO-PS interfaces typical of ERP Financial deployments.
Operational coverage spanned finance and operations functions across the group's subsidiaries with on site process ownership located in Ticino, Switzerland. Integrations focused on end to end flows from sales order through production costing, leveraging Variant Configuration data in the costing and project posting streams. The architecture retained a centralized process control model, with SAP S/4 HANA as the authoritative finance and controlling system.
Governance was formalized through a Global Process Owner CO-PS role to define, follow and control CO and PS processes, to support the S/4 HANA transition and to address operational issues. That corporate governance function also drove additions of CO and PS functionality, and provided ongoing operational support for sales order costing and variant configuration related scenarios. Documentation and process controls were used to standardize controlling across subsidiaries.
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ERP Financial | ERP |
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2022 | 2022 |
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Interroll Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Interroll Group implemented Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat as a web chat widget within the Chatbots and Conversational AI category to provide real time visitor engagement, automated messaging workflows, and lead capture. Hubspot Live Chat captures visitor details into HubSpot contact records and retains chat transcripts for follow up and handoff to sales and customer service teams.
Configuration focused on chat routing, canned response libraries, and proactive chat triggers to align digital engagement with Interroll Group sales and support workflows. Operational coverage is the corporate website and inbound digital channels, impacting the customer service and sales business functions through standardized response templates and conversational routing rules. Governance elements included templated message policies and role based access to session transcripts to support operational handoffs.
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Interroll Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Interroll Group implemented Microsoft 365 as its primary Collaboration platform. The deployment targeted the company’s global workforce of roughly 2,500 employees and centralized core collaboration tooling for corporate functions and site-level teams.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, SharePoint Online document management and intranet, Microsoft Teams for real-time communication, OneDrive for user file storage, and Office desktop and web applications. Notes indicate Interroll Group is using Microsoft 365 on their website, aligning public-facing content or authentication with the company tenancy.
Operational governance emphasized centralized administration, role-based access controls, and content lifecycle policies to standardize collaboration workflows across business functions such as corporate communications, product engineering, and sales. The Microsoft 365 deployment consolidated email, document management, real-time collaboration, and file sync under a single Collaboration platform to provide consistent tooling and administrative control.
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Interroll Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2018 | 2018 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2021 |
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Interroll Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Interroll Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Interroll Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Interroll Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Interroll Group
Apps Being Evaluated by Interroll Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||