AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Interroll Group Tech Stack and Enterprise Applications

Interroll Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA ERP Financial ERP n/a 2021 2022
In 2021 Interroll Group implemented SAP S/4 HANA as its ERP Financial backbone. The rollout targeted corporate controlling and project accounting processes, aligning finance and order costing for a predominantly make to order manufacturing model. The program was managed by a central corporate team responsible for defining and governing controlling processes across the group's subsidiaries. Implementation concentrated on SAP S/4 HANA controlling and project system capabilities, specifically the CO and PS modules. Configurations emphasized order based costing and integration with sales order costing workflows, and Variant Configuration VC to capture product variability tied to production orders. The SAP S/4 HANA deployment included configuration of cost centers, internal orders, work breakdown structures, and standard CO-PS interfaces typical of ERP Financial deployments. Operational coverage spanned finance and operations functions across the group's subsidiaries with on site process ownership located in Ticino, Switzerland. Integrations focused on end to end flows from sales order through production costing, leveraging Variant Configuration data in the costing and project posting streams. The architecture retained a centralized process control model, with SAP S/4 HANA as the authoritative finance and controlling system. Governance was formalized through a Global Process Owner CO-PS role to define, follow and control CO and PS processes, to support the S/4 HANA transition and to address operational issues. That corporate governance function also drove additions of CO and PS functionality, and provided ongoing operational support for sales order costing and variant configuration related scenarios. Documentation and process controls were used to standardize controlling across subsidiaries.
ERP Financial ERP 2022 2022
Interroll Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Interroll Group implemented Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat as a web chat widget within the Chatbots and Conversational AI category to provide real time visitor engagement, automated messaging workflows, and lead capture. Hubspot Live Chat captures visitor details into HubSpot contact records and retains chat transcripts for follow up and handoff to sales and customer service teams. Configuration focused on chat routing, canned response libraries, and proactive chat triggers to align digital engagement with Interroll Group sales and support workflows. Operational coverage is the corporate website and inbound digital channels, impacting the customer service and sales business functions through standardized response templates and conversational routing rules. Governance elements included templated message policies and role based access to session transcripts to support operational handoffs.
Interroll Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Interroll Group implemented Microsoft 365 as its primary Collaboration platform. The deployment targeted the company’s global workforce of roughly 2,500 employees and centralized core collaboration tooling for corporate functions and site-level teams. Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, SharePoint Online document management and intranet, Microsoft Teams for real-time communication, OneDrive for user file storage, and Office desktop and web applications. Notes indicate Interroll Group is using Microsoft 365 on their website, aligning public-facing content or authentication with the company tenancy. Operational governance emphasized centralized administration, role-based access controls, and content lifecycle policies to standardize collaboration workflows across business functions such as corporate communications, product engineering, and sales. The Microsoft 365 deployment consolidated email, document management, real-time collaboration, and file sync under a single Collaboration platform to provide consistent tooling and administrative control.
Interroll Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Support CRM 2014 2014
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2021 2021
Marketing Automation CRM 2021 2021
Sales Automation CRM 2018 2018
Sales Automation, Sales Engagement CRM 2021 2021
Interroll Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Interroll Group PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2022 2022
Interroll Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Interroll Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
SD-WAN IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Interroll Group

First Name Last Name Title Function Department Email Phone
Director of Customer Experience Director Customer Service
Customer Experience Manager & Global Program Developer Manager Customer Service
Executive Vice President Global Sales VP Finance
VP Marketing VP Marketing

Apps Being Evaluated by Interroll Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Interroll Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Interroll Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Interroll Group Technographics
Interroll Group is a Manufacturing organization based in Switzerland, with around 2500 employees and annual revenues of $735.0 million.
Interroll Group operates a diverse technology stack with applications such as SAP S/4 HANA, Hubspot Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Interroll Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, HubSpot and Microsoft.
Interroll Group recently adopted applications including SAP S/4 HANA - Controlling (CO) in 2022, SAP S/4 HANA - Project System (PS) in 2022 and SAP S/4 HANA in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Interroll Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Interroll Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.