Herndon, 20171, VA,
United States
Intersections Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Intersections Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Intersections Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intersections Inc has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, IBM Watson Natural Language Classifier for Natural Language Processing in 2016, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intersections Inc is running and its propensity to invest more and deepen its relationship with Oracle , IBM , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intersections Inc revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intersections Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Intersections Inc implemented Oracle Cloud ERP. The rollout targeted the ERP Financial domain to centralize financial operations and metric reporting across the company.
The implementation configured core financial modules including general ledger, accounts payable, accounts receivable, cash management, and revenue management, with configuration to support subscription-oriented metrics and recurring revenue recognition workflows. Oracle Cloud ERP was instrumented to support financial close and statutory reporting, and to host system logic for standardized metric calculations such as ARR, ARPS, churn and retention.
Integrations were established between Oracle Cloud ERP and adjacent analytics and planning platforms cited in the environment, including Oracle EPM for planning and consolidation, Databricks and Snowflake for data warehousing and analytic pipelines, Tableau for dashboarding, and Salesforce for customer and subscription data flows. Data validation and ETL processes were implemented to consolidate transactional financial records into the enterprise data platform and feed downstream reporting and cohort analysis.
Governance and process changes emphasized formal metric definitions and a repeatable reporting cadence, with weekly, monthly and quarterly delivery schedules managed by the financial operations team. The program defined system logic for key metrics, standardized KPI formats for business unit reporting, and established ownership for variance explanations and ad hoc analytical requests to support finance and business leaders.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| IBM | Legacy | IBM Watson Natural Language Classifier | Natural Language Processing | AI-Powered Application | x | 2016 | 2017 |
In 2016, Intersections Inc implemented IBM Watson Natural Language Classifier as part of an AI initiative to deliver individual risk assessments and real-time identity threat and ID verification alerts. The deployment aligned with Natural Language Processing use cases, positioning the IBM Watson Natural Language Classifier as the core text classification engine for identity and fraud signal interpretation across the company.
The implementation configured IBM Watson Natural Language Classifier to perform supervised text classification on identity related inputs, feeding a dedicated risk scoring module and an alerting engine. Functional capabilities included classifier model training and labeling workflows, real-time scoring APIs for incoming identity events, and rule orchestration that combined classifier output with deterministic identity verification checks to produce actionable alerts.
Integrations focused on operationalizing classifier outputs within identity verification and threat monitoring workflows, ingesting structured and unstructured identity signals and exposing classification results to case management and alerting systems via service APIs. Operational coverage included identity operations and fraud prevention teams within Intersections Inc, with the IBM Watson Natural Language Classifier embedded into operational pipelines to support verification decisioning and analyst review processes across the United States.
Governance and process changes emphasized model lifecycle controls, annotation and quality control processes for training data, and monitoring to detect classifier drift. Rollout practices included staged deployment to production scoring, analyst feedback loops for retraining, and documented thresholds for alert generation to align model outputs with operational response procedures.
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Natural Language Processing | AI-Powered Application |
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2016 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Intersections Inc deployed Zoom to its public website to enable client-facing real-time meetings and browser-accessible conferencing. The deployment exposes Zoom as the primary Audio Video and Web Conferencing layer for web visitors and scheduled client sessions, with Zoom used directly from the site for live interactions.
Zoom was implemented to provide standard audio and video meeting hosting, webinar-capable presentation flows, screen sharing, and browser-based join capabilities consistent with Audio Video and Web Conferencing functionality. Configuration work focused on embedding Zoom join flows into web pages and aligning meeting scheduling and access controls with the website user experience.
Operational coverage is centered on the public website and customer-facing teams, positioning Zoom to support sales demos and client engagement directly through the site. Governance centered on web-based provisioning and access controls for meeting hosts, aligning platform use with existing customer interaction workflows.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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