InTouch Health
6330 Hollister Ave,
Santa Barbara, 93117, CA,
United States
Santa Barbara, 93117, CA,
United States
1 805-562-8686
Distribution
InTouch Health Technographics
InTouch Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by InTouch Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 InTouch Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that InTouch Health has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2002, Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems InTouch Health is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing InTouch Health revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InTouch Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
InTouch Health Tech Stack and Enterprise Applications
InTouch Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2002 | 2002 |
In 2002, InTouch Health implemented Intuit Quickbooks Enterprise. The deployment targeted core accounting and financial management under the ERP Financial category for a 200-employee distribution company, consolidating accounts payable, accounts receivable, general ledger, and inventory valuation workflows into the Intuit Quickbooks Enterprise platform.
The implementation of Intuit Quickbooks Enterprise emphasized multi user concurrent access, role based bookkeeping controls, and a standardized chart of accounts to support finance and distribution operations. Configuration supported month end close orchestration, transaction level audit trails, and financial reporting capabilities consistent with ERP Financial systems, while governance established centralized process ownership in finance and documented procedures for order to cash and procure to pay cycles.
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InTouch Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, InTouch Health implemented Zendesk Chat on its website. The deployment uses Zendesk Chat as a web embedded conversational layer, aligned to the Chatbots and Conversational AI category. Implementation focused on deploying a browser based chat widget across customer facing pages to capture and triage visitor inquiries. The architecture centers on a cloud hosted chat widget interacting with agent consoles and session analytics typical of Chatbots and Conversational AI deployments.
Functional modules and capabilities configured include real time messaging, agent handoff, canned responses, and session tracking to support customer support workflows. The system was provisioned to operate on the company website in the United States and to surface structured chat transcripts and interaction metadata for downstream support processes. Governance emphasized standard response templates, chat routing workflows and session logging to enforce consistent handling and handoffs to other support channels.
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InTouch Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, InTouch Health deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is used on the company website and provides cloud-hosted collaboration capabilities that underpin enterprise email, document libraries and team communication.
The deployment serves InTouch Health's 200 employees in the United States, supporting business functions in communications, content management and internal knowledge sharing. Administration and governance align with standard Microsoft 365 tenant models, using centralized user provisioning, role-based access and content publishing controls to manage permissions and external-facing content.
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Event Management | Collaboration |
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2016 | 2016 |
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InTouch Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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InTouch Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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InTouch Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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InTouch Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2017 | 2017 |
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InTouch Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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InTouch Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at InTouch Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Accounting | Director | Finance | |
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Vice President Business Development | VP | Sales | |
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EVP, CFO | CXO | Finance | |
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Apps Being Evaluated by InTouch Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from InTouch Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the InTouch Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD InTouch Health Technographics
InTouch Health is a Distribution organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
InTouch Health operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
InTouch Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Zendesk and Microsoft.
InTouch Health recently adopted applications including
Zoominfo Platform in 2023, Salesforce Sales Cloud in 2021 and OneTrust CookiePro in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of InTouch Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates InTouch Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete InTouch Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.