InTown Suites
1375 Northside Dr NW,
Atlanta, 30318, GA,
United States
Atlanta, 30318, GA,
United States
1 404-350-8102
Leisure and Hospitality
InTown Suites Technographics
InTown Suites Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by InTown Suites and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 InTown Suites employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that InTown Suites has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017, Epicor CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems InTown Suites is running and its propensity to invest more and deepen its relationship with UKG , Recruit , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing InTown Suites revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InTown Suites intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
InTown Suites Tech Stack and Enterprise Applications
InTown Suites HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, InTown Suites implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its Recruiting,Applicant Tracking System. The company exposes UltiPro Recruiting on its public careers site to capture applicant traffic and route candidates directly into ATS workflows, reflecting a web integrated talent acquisition entry point for the hospitality environment.
UKG Pro Recruiting (ex UltiPro Recruiting) was configured to deliver core applicant tracking capabilities including requisition management, candidate sourcing from the careers portal, candidate screening workflows, interview scheduling, and offer management. The deployment emphasizes candidate lifecycle tracking, recruiter and hiring manager collaboration, and standard reporting and workflow automation modules that align with Recruiting,Applicant Tracking System functional expectations.
The implementation is integrated into the InTown Suites website careers interface to centralize application intake and resume storage within UKG Pro Recruiting. Operational ownership is centered on talent acquisition and HR teams supporting corporate and property level hiring across the United States, with governance implemented through standardized hiring workflows, role based access controls in the UKG Pro Recruiting application, and ATS driven process controls to ensure consistent candidate handling.
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Talent Sourcing | HCM |
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2014 | 2014 |
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InTown Suites Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, InTown Suites deployed Adobe Connect on its public website to provide browser-accessible conferencing and webinar capabilities. Adobe Connect, classified in the Audio Video and Web Conferencing category, was used to deliver hosted meeting rooms, audio and video streaming, screen sharing, persistent virtual rooms, chat, and webinar presentation features to both external visitors and internal users.
The implementation is oriented toward customer-facing engagement and internal communications, supporting customer support interactions, virtual training for staff, and corporate communications workflows. Governance and operational controls align with standard Audio Video and Web Conferencing practices, including centralized account provisioning, role-based access controls, meeting templates, and scheduled session management to coordinate conferencing use across relevant operational teams.
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Collaboration | Collaboration |
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2019 | 2019 |
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InTown Suites CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, InTown Suites implemented Epicor CRM. The Epicor CRM deployment was configured to support accounts receivable and customer master management for the Atlanta accounts receivable team, covering a $3M portfolio of Direct Bill accounts and embedding the system in the company CRM environment.
Configuration work focused on customer master setup and ongoing customer master maintenance, cash application processing across ACH checks and credit cards, dispute resolution workflows, and AR reporting. The team used Epicor CRM to record and resolve invoice disputes and short pays, prepare journal entries for monthly commissions accruals, and to run month-end, quarter-end and year-end financial reporting routines.
Epicor CRM was integrated operationally with Salesforce and SAP, with routine reconciliation and reporting across Epicor, Salesforce, and SAP environments. The integration supported synchronized customer records and consolidated monthly reports, reflecting joint use of Epicor CRM and Salesforce for customer setup and master data management.
Governance and process changes included prioritization rules for accounts based on collection impact, formalized dispute research and resolution procedures, and a conversion of all AR files to digital format to make data accessible to the Accounting Department. Process improvements implemented against payment trend analysis were intended to reduce bad-debt, while monthly reporting and cash application controls supported ongoing accounting and collections operations.
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Customer Data Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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InTown Suites ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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InTown Suites PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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InTown Suites IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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InTown Suites CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at InTown Suites
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by InTown Suites Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from InTown Suites IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the InTown Suites digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD InTown Suites Technographics
InTown Suites is a Leisure and Hospitality organization based in United States,
with around 1500 employees and annual revenues of $210.0 million.
InTown Suites operates a diverse technology stack with applications such as
UKG Pro Recruiting (ex UltiPro Recruiting), Adobe Connect and Epicor CRM,
covering areas like Recruiting, Applicant Tracking System, Audio Video and Web Conferencing and CRM.
InTown Suites has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Adobe Systems and Epicor.
InTown Suites recently adopted applications including
UKG Pro Recruiting (ex UltiPro Recruiting) in 2021, Blueshift CDP in 2021 and Microsoft Clarity in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of InTown Suites’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates InTown Suites’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete InTown Suites technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.