Intrado
11808 Miracle Hills Dr,
Omaha, 68154, NE,
United States
Omaha, 68154, NE,
United States
1 800-232-0900
Communications
Intrado Technographics
Intrado Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intrado and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10100 Intrado employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intrado has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, Oracle Cloud HCM for Core HR in 2016, Tableau for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intrado is running and its propensity to invest more and deepen its relationship with Oracle , Epicor , Symmetry Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intrado revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intrado intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intrado Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | Infosys | 2016 | 2017 |
In 2016, Intrado implemented Oracle Cloud ERP as its ERP Financial system for the West Corporation UC business unit and achieved a documented go live on Oracle Cloud ERP and Oracle HCM Cloud. The deployment targeted finance and payroll adjacent processes, aligning the Oracle Cloud ERP application with human capital workflows delivered on Oracle HCM Cloud.
The Oracle Cloud ERP implementation concentrated on core ERP Financial capabilities, configuring central financial modules such as general ledger, accounts payable, accounts receivable, fixed assets, and cash management consistent with enterprise financial management patterns. Oracle Cloud ERP was deployed on Oracle Cloud infrastructure and architected to exchange transactional and workforce data with Oracle HCM Cloud, enabling finance to leverage HR-controlled cost and payroll data for accounting and reporting processes.
Infosys served as the system integrator and led the rollout and cutover activities for the West Corporation UC go live, coordinating finance and HR process alignment, configuration governance, and cutover sequencing across the affected business teams. The program narrative centers on Oracle Cloud ERP as the companys ERP Financial backbone integrated with Oracle HCM Cloud, with Infosys managing implementation governance and the final production go live.
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ERP Financial | ERP Financial Management |
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2015 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | Infosys | 2016 | 2017 |
In 2016, Intrado implemented Oracle Cloud HCM, deploying Oracle Cloud HCM as their Core HR solution. The go live was executed alongside Oracle ERP Cloud, reflecting a coordinated adoption of Oracle SaaS for HR and finance.
Oracle Cloud HCM was configured to manage employee records, workforce lifecycle events, benefits administration, and talent management, aligning Core HR functional modules with Intrado business processes. The implementation leveraged standard Cloud HCM capabilities for role based security, configurable business objects, and workforce reporting to centralize HR master data.
Infosys served as the systems integrator, leading implementation sequencing, cutover activities, and organizational change management to align HR operations with the new cloud platform. The deployment established integration touch points with Oracle ERP Cloud for workforce cost and financial alignment, and instituted centralized HR governance and process controls to support steady state operations.
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Payroll Tax Compliance | HCM |
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2011 | 2011 |
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Recruiting, Applicant Tracking System | HCM |
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2009 | 2009 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2011 | 2011 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Intrado deployed Tableau on its website to surface interactive analytics and dashboards for external audiences. Intrado used Tableau as its Analytics and BI layer, embedding visualizations and dashboarding directly within public web pages to support browser-based exploration. The Tableau implementation emphasizes interactive visualization, dashboard-driven reporting, and self-service data exploration consistent with Analytics and BI workflows.
The implementation design centered on embedding Tableau visualizations into site pages, requiring coordination between web development and analytics teams to configure access controls, published workbooks, and responsive embeds. Configuration focused on parameterized dashboards, workbook publishing cadence, and client-side embedding patterns to preserve interactive performance in a web context. Governance practices concentrated on workbook-level access controls and publishing workflows to manage data visibility and maintenance across the public-facing site.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Archive as a Service (AaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Intrado
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Intrado Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Intrado Technographics
Intrado is a Communications organization based in United States,
with around 10100 employees and annual revenues of $2.60 billion.
Intrado operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Tableau,
covering areas like ERP Financial, Core HR and Analytics and BI.
Intrado has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Tableau Software.
Intrado recently adopted applications including
Filevine Contract Lifecycle Management in 2021, Hubspot CRM in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Intrado’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Intrado’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Intrado technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.