Cambridge, 2142, MA,
United States
Intrepid Pursuits, LLC Technographics
Intrepid Pursuits, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intrepid Pursuits, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Intrepid Pursuits, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intrepid Pursuits, LLC has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Zoom for Audio Video and Web Conferencing in 2021, Zendesk Service for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intrepid Pursuits, LLC is running and its propensity to invest more and deepen its relationship with Intuit , Zoom Video Communications , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intrepid Pursuits, LLC revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intrepid Pursuits, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intrepid Pursuits, LLC Tech Stack and Enterprise Applications
Intrepid Pursuits, LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Intrepid Pursuits, LLC implemented Intuit Quickbooks Enterprise as its ERP Financial platform to centralize accounting and financial management for the United States professional services firm. The company of approximately 80 employees and eight million dollars in revenue applied full knowledge of QuickBooks Online to inform configuration choices and accelerate adoption among finance and billing staff.
The Intuit Quickbooks Enterprise deployment emphasized core ERP Financial capabilities including a unified chart of accounts, general ledger processing, accounts payable, accounts receivable, invoicing and financial reporting, with project-aware billing workflows aligned to professional services operations. Configuration focused on multi-user role based access, approval workflows for vendor payments and client invoices, and month end close processes, while governance assigned finance ownership for controls, user provisioning and ongoing system administration.
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Intrepid Pursuits, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Intrepid Pursuits, LLC implemented Zoom as its primary Audio Video and Web Conferencing solution. The organization is using Zoom on their website to expose join flows and scheduling touchpoints for external clients, embedding Zoom meeting links and browser-based joins directly into public pages.
The deployment leverages core Zoom capabilities common to the Audio Video and Web Conferencing category, including video meetings, screen sharing, cloud recording, persistent chat, and meeting scheduling. Configuration emphasis appears to be on customer-facing meeting orchestration and virtual workshop facilitation, with embedded meeting widgets and link-based access driving client interactions.
Operational coverage centers on client-facing professional services teams and remote consultants, with centralized administration for account provisioning and meeting policy enforcement to maintain consistent access controls and recording settings across engagements. Governance and workflow adjustments focus on standardizing meeting access and scheduling patterns to support client engagement and delivery workflows.
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Intrepid Pursuits, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Intrepid Pursuits, LLC deployed Zendesk Service on its website to centralize customer inquiries. Zendesk Service was implemented as a Customer Support application to handle inbound web requests and case management for client engagements.
The implementation focused on core Zendesk Service capabilities, including ticketing workflows, a web support widget embedded on the company website, email ticket capture, agent workspaces with macros and canned responses, and a public knowledge base for self service. Configuration emphasized ticket fields, priority and status taxonomies, and rule based routing to reflect professional services case types.
Operational coverage included customer facing support and internal professional services teams, with agents routing cases and recording engagement history inside Zendesk Service. Integrations were limited to the website embed and standard channel capture configured on the platform, preserving system simplicity for an eighty person professional services firm.
Governance established role based agent permissions, ticket ownership handoffs, and escalation routing together with standard operating procedures for ticket triage and service coordination across customer success and operations. The rollout was executed as a team based adoption, instrumenting the Zendesk Service workspace for daily support activities and centralized case tracking.
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Intrepid Pursuits, LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Intrepid Pursuits, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Intrepid Pursuits, LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Intrepid Pursuits, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Controller | Director | Finance | ||||
| Director of Operations | Director | Finance | ||||
| Chief Technology Officer | CXO | IT |
Apps Being Evaluated by Intrepid Pursuits, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||