Intuitive Surgical
1020 Kifer Road,
Sunnyvale, 94086-5304, CA,
United States
Sunnyvale, 94086-5304, CA,
United States
1 408 523 2100
Life Sciences
Intuitive Surgical Technographics
Intuitive Surgical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intuitive Surgical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15638 Intuitive Surgical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intuitive Surgical has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, LiveHire ATS for Applicant Tracking System in 2023, Microsoft Power BI for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intuitive Surgical is running and its propensity to invest more and deepen its relationship with Oracle , SAP , LiveHire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intuitive Surgical revenues, which have grown to $8.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intuitive Surgical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intuitive Surgical Tech Stack and Enterprise Applications
Intuitive Surgical ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Intuitive Surgical implemented Oracle NetSuite ERP. The deployment focused on ERP Financial capabilities to integrate business process services for hundreds of hospitals nationwide, and to centralize financial transaction capture across commercial and service engagements. Oracle NetSuite ERP was positioned as the primary financial backbone for revenue and billing flows tied to hospital customers.
The implementation configured core ERP Financial modules including general ledger, accounts payable, accounts receivable, billing and revenue recognition, and financial reporting and consolidation workflows. Automation was applied to invoicing, cash application and period close orchestration to standardize month end procedures and support multi-entity accounting across the companys commercial footprint. Oracle NetSuite ERP was restated in operational documentation as the system of record for transactional finance and revenue lifecycle events.
Operational scope covered finance, billing, order management and revenue operations supporting nationwide hospital services. The program included centralized chart of accounts design and master data governance to harmonize invoicing and service charge definitions, and introduced standardized billing and collection workflows for customer-facing service contracts. Governance emphasis was placed on process standardization and controlled financial close procedures aligned to the ERP Financial implementation.
|
|
|
|
|
ERP Financial | ERP |
|
2020 | 2021 |
|
|
|
|
|
ERP Financial | ERP |
|
2023 | 2023 |
|
|
|
|
|
Expense Management | ERP |
|
2014 | 2014 |
|
Intuitive Surgical HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, Intuitive Surgical implemented LiveHire ATS on its website. The deployment positions LiveHire ATS as the Applicant Tracking System used to present career listings and capture candidate applications through the corporate career site.
LiveHire ATS was configured to support core applicant tracking capabilities, including job posting management, candidate intake and résumé capture, candidate profiling and search, configurable hiring workflows, and interview scheduling. The implementation leverages standard Applicant Tracking System functionality for workflow automation, stage gating, and a centralized candidate database to support recruiting operations.
The LiveHire ATS instance is integrated directly into Intuitive Surgical’s public career pages to surface roles and collect applications, and it is operated by Talent Acquisition and recruiting teams for role-based hiring workflows. Governance focuses on centralized applicant pipelines, hiring manager collaboration and access controls, and operationalizing consistent recruitment process steps across hiring teams.
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2018 | 2018 |
|
|
|
|
|
Core HR | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2014 | 2014 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
|
|
|
|
Talent Management | HCM |
|
2020 | 2020 |
|
|
|
|
|
Workforce Management | HCM |
|
2016 | 2016 |
|
Intuitive Surgical Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 Intuitive Surgical implemented Microsoft Power BI to centralize operations analytics within Service operations. The deployment positioned Microsoft Power BI as the primary visualization layer in the Analytics and BI category for operational KPI measurement and decision support across service and repair functions.
Dashboards were built using both Tableau and Microsoft Power BI to measure operations KPIs and to provide interactive decision surfaces. Microsoft Power BI implementations included interactive dashboards modeling headcount, takt time, workstation counts, space allocation and utilization, and scheduling and layout plans to support split second decisions about service operation requirements.
The implementation surfaced explicit links to transactional data sources including SAP, enabling analysts to identify process improvement opportunities in the Instruments repair cell by reducing the number of clicks and entries in SAP. Operational coverage focused on Service operations and repair cells, and included layout and scheduling planning to accommodate business growth and avoid capital remodeling.
Governance and process change were driven by targeted efficiency programs, led as Six Sigma Black Belt projects to standardize workflows and prioritize automation opportunities. These governance activities supported changes to shop floor layouts and repair cell processes to reduce cycle time and improve throughput.
Documented outcomes tied directly to the analytics work and process programs, including a $1M savings in Service operations, a $4.1M building remodeling cost avoidance, and $150K in cost avoidance from faster operational decisions using the interactive dashboard. Additional benefits included a 36 percent reduction in one Repair cell footprint that increased productivity per square foot from 15 to 23 units and identification of a 30 percent cycle time reduction opportunity in the Instruments repair cell.
|
Intuitive Surgical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2023 | 2023 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Intuitive Surgical Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
Intuitive Surgical CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
Intuitive Surgical PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Lifecycle Management | PLM and Engineering |
|
2009 | 2009 |
|
Intuitive Surgical Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procure to Pay | Procurement |
|
2021 | 2022 |
|
|
|
|
|
Procurement | Procurement |
|
2015 | 2015 |
|
|
|
|
|
Procurement | Procurement |
|
2021 | 2022 |
|
|
|
|
|
Sourcing | Procurement |
|
2021 | 2022 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2015 | 2015 |
|
Intuitive Surgical SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incentive Compensation Management | SPM |
|
2019 | 2019 |
|
|
|
|
|
Sales Performance Management | SPM |
|
2020 | 2020 |
|
Intuitive Surgical TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2022 |
|
Intuitive Surgical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Database Management | IaaS |
|
2015 | 2015 |
|
Intuitive Surgical CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2016 | 2016 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Intuitive Surgical
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Manager - Business Analytics and Sales Compensation | Manager | HR | |
|
|
|
Sr Data Product Manager, Enterprise Analytics | Manager | IT | |
|
|
|
VP, Digital Engagement & Analytics | VP | IT | |
|
|
|
Senior Vice President, Manufacturing and Service Operations | VP | Operations | |
|
|
|
President and Chief Executive Officer, Member of the Board of Directors | Director | Finance | |
|
|
|
Senior Vice President and Chief Financial Officer | CXO | Finance | |
|
|
|
Director- IT Business Applications | Director | IT | |
|
|
|
Finance Director | Director | Finance | |
|
|
|
Sr Manager - AP, Travel & Expense, AR, Credit & Collections | Manager | Finance | |
|
|
|
Vice President, Corporate Controller | VP | Finance | |
|
|
|
Manager Corporate Accounting | Manager | Finance | |
|
|
|
Senior Manager, Commercial Finance | Manager | Finance | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Travel & Expense Analyst | Manager | Finance | |
|
|
|
Travel Analyst | Non Manager | Operations | |
|
|
|
VP, Digital Engagement & Analytics - Architecture & Engineering | VP | IT | |
|
|
|
Director, Engineering Data Services | Director | IT | |
|
|
|
Data Scientist | CXO | IT | |
|
|
|
Director, Global Business Intelligence | Director | IT | |
|
|
|
Director of Indirect Purchasing and Operations | Director | Procurement | |
|
|
|
Senior Director, Supply Chain Operations | Director | Supply Chain | |
|
|
|
VP Global Supply Chain | VP | Supply Chain | |
|
|
|
Senior Director IT Business Applications | Director | IT | |
|
|
|
Senior Sourcing Manager, Indirect Procurement | Manager | Procurement | |
|
|
|
VP Global Talent Acquisition | VP | HR | |
|
|
|
Director, Global HR Operations | Director | HR | |
|
|
|
Senior Vice President, Human Resources | VP | HR | |
|
|
|
Global Sales Compensation Manager | Manager | HR | |
|
|
|
Senior Sales Compensation Analyst | Manager | Sales | |
|
|
|
Sales Compensation Manager | Manager | HR | |
|
|
|
Vice President Finance | VP | Finance | |
|
|
|
Director, Assistant Corporate Controller | Director | Finance | |
|
|
|
Senior Director, Assistant Corporate Controller | Director | Finance | |
|
|
|
Director Finance, US Manufacturing, Service and Planning | Director | Finance | |
|
|
|
Senior Director, IT Business Applications | Director | IT | |
|
|
|
Senior Director, Systems Manufacturing | Director | IT | |
|
|
|
Director Of Corporate Accounting | Director | Finance | |
|
|
|
CHRO | CXO | HR | |
|
|
|
VP HR | VP | HR | |
|
|
|
HR Director | Director | HR | |
|
|
|
SR. Director HRBP | Director | HR | |
|
|
|
Global Payroll Process and HCM System Lead | Manager | HR | |
|
Apps Being Evaluated by Intuitive Surgical Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Intuitive Surgical IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Intuitive Surgical digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Intuitive Surgical Technographics
Intuitive Surgical is a Life Sciences organization based in United States,
with around 15638 employees and annual revenues of $8.35 billion.
Intuitive Surgical operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveHire ATS and Microsoft Power BI,
covering areas like ERP Financial, Applicant Tracking System and Analytics and BI.
Intuitive Surgical has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveHire and Microsoft.
Intuitive Surgical recently adopted applications including
SAP S/4 HANA in 2023, LiveHire ATS in 2023 and Cisco Webex Meetings in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Intuitive Surgical’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Intuitive Surgical’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Intuitive Surgical technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.