Invitation Homes
1717 Main St,
Dallas, 75201, TX,
United States
Dallas, 75201, TX,
United States
1 800-339-7368
Construction and Real Estate
Invitation Homes Technographics
Invitation Homes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Invitation Homes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1511 Invitation Homes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Invitation Homes has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2021, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2011, Palantir Foundry for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Invitation Homes is running and its propensity to invest more and deepen its relationship with Workday , Webuters , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Invitation Homes revenues, which have grown to $2.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Invitation Homes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Invitation Homes Tech Stack and Enterprise Applications
Invitation Homes HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2021 | 2021 |
In 2021, Invitation Homes deployed the Paradox Olivia Chatbot as a Recruiting Chatbot on its careers site. The implementation uses ParadoxAI conversational technology embedded on careers.invitationhomes.com to automate candidate touchpoints and capture structured interest for open roles.
The Paradox Olivia Chatbot configuration focuses on conversational screening, candidate intake capture, automated interview scheduling, and scripted FAQ handling, reflecting typical Recruiting Chatbot capabilities. The chatbot collects structured candidate responses and routes inquiries and qualified leads into recruiter workflows for human follow up.
Operational ownership is placed with Talent Acquisition and recruiting operations, who maintain conversation flows, update job mappings, and manage handoff criteria to hiring managers. This alignment positions the Invitation Homes Paradox Olivia Chatbot Recruiting Chatbot to support Talent Acquisition and hiring manager workflows on the public careers website.
Governance centers on centralized content control and decision tree management, with recruiting operations overseeing incremental updates and escalation paths to human recruiters. Paradox Olivia Chatbot and ParadoxAI are the stated vendor technology powering the Recruiting Chatbot implementation at Invitation Homes.
|
|
|
|
|
Recruiting | HCM |
|
2021 | 2021 |
|
|
|
|
|
Recruiting | HCM |
|
2023 | 2023 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2014 | 2014 |
|
Invitation Homes ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Invitation Homes implemented Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management. The deployment used Oracle Field Service Cloud as a cloud-hosted field operations platform to centralize scheduling, dynamic routing and real-time ETA orchestration, and to support mobile technician dispatch and work order execution consistent with Field Service Management capabilities. Implementation activities focused on configuring dispatcher scheduling, appointment management, mobile technician workflows, and automated ETA updates to coordinate property maintenance and field service work.
Operational coverage emphasized property operations and maintenance teams within Invitation Homes, embedding the Oracle Field Service Cloud application into dispatch, technician mobile workflows, and appointment lifecycle management. Governance changes centered on aligning work order lifecycle steps, technician confirmations, and dispatcher exception handling with centralized field processes, while rollout appear in vendor customer materials listing Invitation Homes as a customer of the solution. The narrative reflects the company Application Category Business Function relationship: Invitation Homes Oracle Field Service Cloud Field Service Management for property maintenance and field operations.
|
|
|
|
|
Lease Management | ERP Services and Operations |
|
2013 | 2013 |
|
|
|
|
|
Real Estate Property Management | ERP Services and Operations |
|
2018 | 2018 |
|
|
|
|
|
Real Estate Property Management | ERP Services and Operations |
|
2023 | 2023 |
|
|
|
|
|
Rental Management System | ERP Services and Operations |
|
2022 | 2022 |
|
Invitation Homes Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir Foundry | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018 Invitation Homes implemented Palantir Foundry as part of its Analytics and BI capabilities. Deployment was executed through the Data Warehouse Center of Excellence and oriented around project Orion to provision integrated data pipelines and finance reporting.
Palantir Foundry was configured to host ETL pipelines and provide a governed data fabric, with engineers authoring Pyspark transformations and operationalizing a Standard Explanatory tool for real time business insight. The Pyspark based Standard Explanatory tool was developed inside the Foundry environment and reduced reporting time by 80 percent while enabling near real time feeds to downstream visualization. Outputs from Foundry pipelines were consumed by dashboards built on SAC to support financial steering and business decision workflows.
Operational ownership remained with the Data Warehouse COE, where senior data engineers performed hybrid data engineer and business analyst roles, providing monitoring, maintainable code practices, and domain expertise during development. The implementation focused on corporate finance use cases and supported cross functional stakeholders in financial planning and analysis. Day to day activity included production pipeline monitoring, iterative data model refinement, and dashboard tuning between Palantir Foundry and SAC.
Governance emphasized code maintainability, monitoring, and a use case driven rollout managed from Scottsdale, AZ during the September 2018 to October 2019 engagement period. The deployment positioned Invitation Homes Palantir Foundry Analytics and BI to deliver governed pipelines and finance focused dashboards for ongoing financial steering.
|
Invitation Homes Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Invitation Homes Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Invitation Homes CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Invitation Homes ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
Invitation Homes TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
Invitation Homes PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Invitation Homes IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Invitation Homes CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Invitation Homes
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Senior Director, Operations Technology and Applications | Director | IT | |
|
|
|
National Director Rehabs, Turns & Maintenance - Field Support | Director | Finance | |
|
|
|
Vice President of Operations | VP | Operations | |
|
|
|
Senior Vice President, Associate General Counsel | VP | Legal | |
|
|
|
EVP & Chief Legal Officer | CXO | Legal | |
|
|
|
Chief of Staff Legal Affairs | CXO | Legal | |
|
|
|
Vice President, Risk Management | VP | Risk | |
|
|
|
EVP & Chief Legal | CXO | Legal | |
|
|
|
Director HR | Director | HR | |
|
Apps Being Evaluated by Invitation Homes Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Invitation Homes IT executives and key decision makers. This section highlights Invitation Homes's latest recorded technology evaluations, including Yardi Voyager for Real Estate Property Management on 2025-06-12 and LiveHelp LiveChat for Chatbots and Conversational AI on 2025-02-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Invitation Homes digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-12 | Invitation Homes | Evaluated | Yardi | Yardi Voyager | Real Estate Property Management | ERP Services and Operations |
| 2025-02-10 | Invitation Homes | Evaluated | LiveHelp | LiveHelp LiveChat | Chatbots and Conversational AI | AI-Powered Application |
FAQ - APPS RUN THE WORLD Invitation Homes Technographics
Invitation Homes is a Construction and Real Estate organization based in United States,
with around 1511 employees and annual revenues of $2.24 billion.
Invitation Homes operates a diverse technology stack with applications such as
Paradox Olivia Chatbot, Oracle Field Service Cloud (ex TOA ETAdirect) and Palantir Foundry,
covering areas like Recruiting Chatbot, Field Service Management and Analytics and BI.
Invitation Homes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Oracle and Palantir Technologies.
Invitation Homes recently adopted applications including
Webuters HireMe in 2023, SMS Assist in 2023 and Webuters Rent App in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Invitation Homes’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Invitation Homes’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Invitation Homes technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.