Boca Raton, 33432, FL,
United States
ion interactive, inc. Technographics
ion interactive, inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ion interactive, inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 ion interactive, inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ion interactive, inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2008, Olark Live Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ion interactive, inc. is running and its propensity to invest more and deepen its relationship with Intuit , Olark , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ion interactive, inc. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ion interactive, inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ion interactive, inc. Tech Stack and Enterprise Applications
ion interactive, inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2008 | 2008 |
In 2008, ion interactive, inc. deployed Intuit Quickbooks Enterprise to support core financial operations. The implementation used Intuit Quickbooks Enterprise as the company ERP Financial solution, configured to manage general ledger, accounts payable, accounts receivable, tax tracking, and basic inventory costing modules. Configuration emphasized chart of accounts structure and transaction workflows aligned to finance and accounting business functions.
Operational scope covered the finance and accounting departments within the United States corporate footprint, with user roles defined for bookkeeping, accounts payable clerks, and finance managers. Governance and process changes included standardized month end close procedures, role based access controls, and documented accounting workflows to formalize financial control as part of the ERP Financial deployment. Training and phased adoption were used to onboard staff, with a single instance hosting profile consistent with small to mid sized company deployments of Intuit Quickbooks Enterprise.
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ion interactive, inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, ion interactive, inc. deployed Olark Live Chat on its public website, implementing the Olark Live Chat application within the Chatbots and Conversational AI category. The deployment used a vendor-hosted chat widget embedded in website pages via site scripting, creating a real-time messaging layer accessible from customer-facing content and campaign landing pages. Implementation centered on embedding the Olark Live Chat application into the web content delivery flow to enable synchronous conversations initiated from web sessions.
Functional capabilities implemented included the live chat widget, visitor presence and monitoring, chat transcripts and session history, and configurable routing to support or sales workflows, reflecting standard Chatbots and Conversational AI functionality. Operational scope targeted online customer support and web lead capture for retail interactions, with governance focused on chat routing rules, session handling and transcript retention configured through the Olark Live Chat administrative interface.
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ion interactive, inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, ion interactive, inc. implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Google Workspace (Formerly Google G-Suite) provided core productivity modules including Gmail, Google Drive, Docs, Sheets, Slides and Calendar to support internal productivity and document collaboration across the organization. Their public website references Google Workspace usage.
Administration used Google Workspace console controls for domain management, user provisioning and access groups to govern collaboration workflows, following common Collaboration category practices. The deployment covered organization wide internal functions such as shared document collaboration, calendaring and centralized email for corporate teams. The implementation integrated collaboration and identity tooling under Google Workspace (Formerly Google G-Suite) to support cross functional work.
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ion interactive, inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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ion interactive, inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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ion interactive, inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at ion interactive, inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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EVP, co-founder | CXO | Finance | |
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Vice President of Account Services | VP | Sales | |
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Co-founder & CTO | CXO | Finance | |
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Apps Being Evaluated by ion interactive, inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||