AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Ipekyol Turkey Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
Application Hosting and Computing Services IaaS 2000 2000
Content Delivery Network IaaS 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
QSoft Bilisim Legacy QSoft Zozi Assistant Chatbots and Conversational AI AI-Powered Application n/a 2023 2023 In 2023 Ipekyol Turkey implemented QSoft Zozi Assistant, a deployment recorded in vendor and press listings under the Chatbots and Conversational AI category. The engagement is documented as a retailer use case in Turkey where QSoft’s chatbot capabilities were applied to customer and store operations communications. QSoft Zozi Assistant was implemented to provide conversational workflows typical of Chatbots and Conversational AI, including natural language intent recognition, automated FAQ and scripted response handling, escalation to human agents, and conversational analytics for monitoring interactions. Configuration work focused on dialog orchestration, intent models, response templates, and routing rules to support routine inquiry automation. Operational scope targeted customer service and store operations teams within Ipekyol Turkey, with vendor and news listings indicating the solution was provisioned to address CRM and retail support workflows. Governance centered on conversational policy and escalation workflows, aligning automated handling of routine questions with agent handoff processes, to automate routine inquiries and support improvements in response handling.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Data Platform CRM 2019 2019
Customer Experience CRM 2016 2016
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2016 2016
Marketing Analytics, Data Management Platform CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IT Service Management ITSM 2024 2024
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Personalization and Product Recommendations eCommerce 2017 2017
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Retail Management ERP Services and Operations 2008 2008
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Robotic Process Automation PaaS 2024 2024
IT Decision Makers and Key Stakeholders at Ipekyol Turkey
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ipekyol Turkey Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ipekyol Turkey Technographics

Ipekyol Turkey is a Retail organization based in Turkey, with around 2000 employees and annual revenues of $150.0 million.

Ipekyol Turkey operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Cisco Webex Meetings and QSoft Zozi Assistant, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Chatbots and Conversational AI.

Ipekyol Turkey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Cisco Systems and QSoft Bilisim.

Ipekyol Turkey recently adopted applications including QSoft autoself in 2024, QSoft Zozi RPA in 2024 and QSoft Zozi Assistant in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ipekyol Turkey’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ipekyol Turkey’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ipekyol Turkey technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.