Istanbul, 34381,
Turkey
Ipekyol Turkey Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ipekyol Turkey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Ipekyol Turkey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ipekyol Turkey has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, QSoft Zozi Assistant for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ipekyol Turkey is running and its propensity to invest more and deepen its relationship with Microsoft , Huawei Enterprise , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ipekyol Turkey revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ipekyol Turkey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 | ||
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 | ||
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| QSoft Bilisim | Legacy | QSoft Zozi Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 | In 2023 Ipekyol Turkey implemented QSoft Zozi Assistant, a deployment recorded in vendor and press listings under the Chatbots and Conversational AI category. The engagement is documented as a retailer use case in Turkey where QSoft’s chatbot capabilities were applied to customer and store operations communications. QSoft Zozi Assistant was implemented to provide conversational workflows typical of Chatbots and Conversational AI, including natural language intent recognition, automated FAQ and scripted response handling, escalation to human agents, and conversational analytics for monitoring interactions. Configuration work focused on dialog orchestration, intent models, response templates, and routing rules to support routine inquiry automation. Operational scope targeted customer service and store operations teams within Ipekyol Turkey, with vendor and news listings indicating the solution was provisioned to address CRM and retail support workflows. Governance centered on conversational policy and escalation workflows, aligning automated handling of routine questions with agent handoff processes, to automate routine inquiries and support improvements in response handling. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Retail Management | ERP Services and Operations |
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2008 | 2008 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2024 | 2024 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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