Ipekyol Turkey
Bomonti Kazim Orbay Cad. No:35,
Istanbul, 34381,
Turkey
Istanbul, 34381,
Turkey
90 212-368-01-01
Retail
Ipekyol Turkey Technographics
Ipekyol Turkey Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ipekyol Turkey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Ipekyol Turkey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ipekyol Turkey has purchased the following applications: Oracle Retail (ex Retek) for Retail Management in 2008, QSoft Zozi Assistant for Chatbots and Conversational AI in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ipekyol Turkey is running and its propensity to invest more and deepen its relationship with Oracle , QSoft Bilisim , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ipekyol Turkey revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ipekyol Turkey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ipekyol Turkey Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Ipekyol Turkey implemented Oracle Retail (ex Retek) alongside Oracle EBS R12 as part of a Retail Management initiative. The program targeted retail operations and supply chain orchestration across the companys Turkey retail footprint.
Implementation focused on Oracle Retail Suite components including RMS, Allocation, RPAS, and Replenishment, together with Oracle EBS R12 Supply Chain modules. Configuration emphasized assortment structures, allocation rules, replenishment logic, and merchandise hierarchy consistent with Retail Management workflows. RMS delivery activities were explicitly included in the project scope.
Integration architecture linked Oracle Retail applications to Oracle EBS R12 to synchronize item master data, inventory positions, sales records, and allocation instructions. The design specified bidirectional data flows between merchandising and supply chain to support automated replenishment and allocation decisioning. Operational coverage encompassed merchandising, inventory management, allocation, and replenishment processes supporting store operations in Turkey.
Project governance centered on requirements gathering, solution design, and integration architecture, activities that were led by the implementation team. The team participated in RMS delivery while aligning retail merchandising processes with EBS driven supply chain execution. Workstreams established formal handoffs between merchandising planners and supply chain operations to operationalize allocation and replenishment workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QSoft Bilisim | Legacy | QSoft Zozi Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 Ipekyol Turkey implemented QSoft Zozi Assistant, a deployment recorded in vendor and press listings under the Chatbots and Conversational AI category. The engagement is documented as a retailer use case in Turkey where QSoft’s chatbot capabilities were applied to customer and store operations communications.
QSoft Zozi Assistant was implemented to provide conversational workflows typical of Chatbots and Conversational AI, including natural language intent recognition, automated FAQ and scripted response handling, escalation to human agents, and conversational analytics for monitoring interactions. Configuration work focused on dialog orchestration, intent models, response templates, and routing rules to support routine inquiry automation.
Operational scope targeted customer service and store operations teams within Ipekyol Turkey, with vendor and news listings indicating the solution was provisioned to address CRM and retail support workflows. Governance centered on conversational policy and escalation workflows, aligning automated handling of routine questions with agent handoff processes, to automate routine inquiries and support improvements in response handling.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Ipekyol Turkey implemented Cisco Webex Meetings to provide centralized online collaboration. The deployment targets Audio Video and Web Conferencing capabilities embedded on the Ipekyol corporate website and accessible for both internal team collaboration and external customer interactions.
Cisco Webex Meetings is configured to deliver core meeting functions such as scheduled and ad hoc video meetings, screen sharing, in-meeting host controls, recording and playback, and guest join via browser links. Configuration emphasizes browser-based joining from the website and standard Webex meeting orchestration features, aligning with typical Audio Video and Web Conferencing functional workflows.
Operational coverage centers on company-wide conferencing needs with the Webex Meetings instance published on the public site to surface meeting join links and session scheduling. Governance is handled through centralized administrative accounts and meeting policy configuration managed by corporate IT, ensuring meeting controls and participant management follow enterprise collaboration practices.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ipekyol Turkey
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ipekyol Turkey Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ipekyol Turkey IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ipekyol Turkey digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ipekyol Turkey Technographics
Ipekyol Turkey is a Retail organization based in Turkey,
with around 2000 employees and annual revenues of $150.0 million.
Ipekyol Turkey operates a diverse technology stack with applications such as
Oracle Retail (ex Retek), QSoft Zozi Assistant and Cisco Webex Meetings,
covering areas like Retail Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Ipekyol Turkey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, QSoft Bilisim and Cisco Systems.
Ipekyol Turkey recently adopted applications including
QSoft autoself in 2024, QSoft Zozi RPA in 2024 and QSoft Zozi Assistant in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ipekyol Turkey’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ipekyol Turkey’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ipekyol Turkey technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.