Morton Grove, 60053, IL,
United States
ipromo, LLC Technographics
ipromo, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ipromo, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 ipromo, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ipromo, LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Tawk.to for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ipromo, LLC is running and its propensity to invest more and deepen its relationship with Oracle , Visa , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ipromo, LLC revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ipromo, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ipromo, LLC Tech Stack and Enterprise Applications
ipromo, LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, ipromo, LLC implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment focused on ERP Financial capabilities, centralizing core finance and accounting functions for the United States based communications firm with about 60 employees. Configuration targeted general ledger, accounts payable, accounts receivable, billing and revenue management, fixed asset accounting, and financial reporting modules, supporting standard ERP Financial workflows such as order-to-cash, procure-to-pay and month-end close orchestration. The project standardized the chart of accounts and automated invoice and billing flows to rationalize transactional processing across corporate finance.
The deployment used a cloud SaaS configuration of Oracle NetSuite ERP provisioned for the company, with role based access controls and segregation of duties defined for accounting and finance users. Operational coverage centered on finance and accounting teams and folded billing and collections processes into the ERP Financial core, while master data consolidation and process documentation underpinned ongoing reconciliations. Governance changes emphasized formalized approval workflows and period close controls to support audit readiness and repeatable financial operations.
|
|
|
|
|
Payment Processing | ERP |
|
2011 | 2011 |
|
ipromo, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, ipromo, LLC deployed Tawk.to on its public website to add an embedded conversational channel. The Tawk.to implementation falls under Chatbots and Conversational AI and provides a persistent web chat widget for real time visitor engagement. The deployment sits in the website front end and surfaces conversational sessions to ipromo agents through the Tawk.to application.
Functionally the Tawk.to deployment leverages core Chatbots and Conversational AI capabilities such as live messaging, canned responses, visitor presence indicators, and transcript capture for asynchronous follow up. Operational coverage is focused on customer support and online sales workflows, routing inbound chats to internal agents for handling and using chat transcripts for follow up and case creation. Governance is managed within the Tawk.to application through user accounts, role assignments, and standardized response templates to maintain consistent agent handling.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
|
ipromo, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 ipromo, LLC implemented Microsoft 365 as its Collaboration platform. The deployment uses Microsoft 365 on the company website while supporting internal communication and content workflows for the 60 employee communications firm.
The implementation aligned standard Microsoft 365 capabilities with business functions, including Exchange Online style email and calendaring, SharePoint Online content management and public content publishing, OneDrive file sync for distributed staff, and Microsoft Teams collaboration for meetings and chat. Tenant-level configuration appears to centralize user identity and access through Azure Active Directory aligned with corporate accounts, and governance focused on external sharing controls and content publishing policies. The rollout covered core departments such as sales, marketing, customer service, and operations, and the Microsoft 365 deployment is referenced directly on ipromo, LLC public web pages, indicating an integrated external content and internal collaboration footprint.
|
ipromo, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2019 | 2019 |
|
ipromo, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
CRM | CRM |
|
2012 | 2012 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2020 | 2020 |
|
ipromo, LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
ipromo, LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2012 | 2012 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
ipromo, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at ipromo, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CMO | CXO | Finance | ||||
| Co-Founder | CXO | Finance | ||||
| IT Infrastructure Manager | Manager | Finance |
Apps Being Evaluated by ipromo, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||