AI Buyer Insights:

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

IronMountain
Location
One Federal Street,
Boston, 2110, MA,
United States
Website
https://www.ironmountainsolutions.com/
Phone
1 617-535-4766
Artw industry
Professional Services
Employee
Revenue

IronMountain Technographics

IronMountain Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by IronMountain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 IronMountain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that IronMountain has purchased the following applications: Otomeyt Oto_Code for Talent Assessment in 2020, FreshDesk Customer Support for Customer Support in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems IronMountain is running and its propensity to invest more and deepen its relationship with Otomeyt , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing IronMountain revenues, which have grown to $4.49 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IronMountain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

IronMountain Tech Stack and Enterprise Applications

IronMountain HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Otomeyt Legacy Otomeyt Oto_Code Talent Assessment HCM n/a 2020 2020
In 2020, Iron Mountain Services implemented Otomeyt Oto_Code as a Talent Assessment platform to standardize and scale entry level technical hiring across its global operations. The deployment targeted a large entry level talent pool and aimed to reduce reliance on manual resume screening and opinion driven shortlisting while improving candidate experience and selection accuracy. Otomeyt Oto_Code was configured to deliver online skills evaluations and attitudinal assessments, with configurable test libraries, automated scoring, and recruiter-facing reporting. The implementation emphasized structured evaluation criteria and automated shortlisting workflows to prioritize candidates for interviews, aligning assessment design to role specific technical competencies and behavioral indicators typical of Talent Assessment solutions. Operational coverage included campus and early career recruiting workflows used by talent acquisition and HR teams across Iron Mountain Services presence in 52 countries, with a focused user base in Bangalore. Governance changes centered on introducing standardized assessment rubrics, approval gates for interview invites, and data driven decision points to replace ad hoc judgment in candidate selection. The project was positioned to address stated goals such as getting the right candidate into interviews, minimizing bad hires, reducing hiring time and cost, improving candidate experience, and accelerating a data driven hiring process.
IronMountain CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2022 2022
In 2022, IronMountain implemented FreshDesk Customer Support as its web-facing support platform. The FreshDesk Customer Support instance is embedded in the IronMountain website to capture customer inquiries, create and route tickets, and expose self-service knowledge base content to external users. The deployment emphasizes core Customer Support capabilities, including ticketing and agent workspace, knowledge base management, automated routing and workflow rules, and SLA-driven triage processes. Operationally the FreshDesk Customer Support rollout centralized web-originated requests for the customer support and customer success organizations, consolidating incoming messages into unified queues and applying automation to standardize escalation and assignment. Configuration work focused on ticket forms, knowledge base articles, automation rules, routing profiles and administrative roles, with governance residing in support operations to maintain ticket lifecycle policies. FreshDesk Customer Support serves as IronMountain’s primary Customer Support application for web intake and ticket lifecycle management.
IronMountain IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2018 2018
In 2018, IronMountain deployed Microsoft Azure Cloud Services to host its public website and centralize application hosting. Microsoft Azure Cloud Services serves as the Application Hosting and Computing Services platform providing cloud-hosted web servers, scalable compute, object storage, and content delivery capabilities for the site. The deployment emphasizes platform-managed infrastructure and cloud-native hosting patterns to support the company's digital presence. Operational scope concentrated on web operations, digital experience, and IT infrastructure functions responsible for site uptime, content delivery, and platform maintenance. Implemented capabilities include automated scaling, managed storage and compute provisioning, and standard cloud security and identity controls consistent with Application Hosting and Computing Services. Governance aligned deployment workflows and release processes with centralized cloud provisioning and operational monitoring.
Application Hosting and Computing Services IaaS 2016 2016

IT Decision Makers and Key Stakeholders at IronMountain

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by IronMountain Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IronMountain IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IronMountain digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD IronMountain Technographics
IronMountain is a Professional Services organization based in United States, with around 25000 employees and annual revenues of $4.49 billion.
IronMountain operates a diverse technology stack with applications such as Otomeyt Oto_Code, FreshDesk Customer Support and Microsoft Azure Cloud Services, covering areas like Talent Assessment, Customer Support and Application Hosting and Computing Services.
IronMountain has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Otomeyt, Freshworks and Microsoft.
IronMountain recently adopted applications including FreshDesk Customer Support in 2022, Otomeyt Oto_Code in 2020 and Microsoft Azure Cloud Services in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IronMountain’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates IronMountain’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IronMountain technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.