Island Health
1952 Bay Street,
Victoria, V8R 1J8, BC,
Canada
Victoria, V8R 1J8, BC,
Canada
1 250-370-8699
Government
Island Health Technographics
Island Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Island Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22000 Island Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Island Health has purchased the following applications: Deltek Talent Management for Talent Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Island Health is running and its propensity to invest more and deepen its relationship with Deltek , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Island Health revenues, which have grown to $1.77 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Island Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Island Health Tech Stack and Enterprise Applications
Island Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deltek | Legacy | Deltek Talent Management | Talent Management | HCM | n/a | 2017 | 2018 |
In 2017, Island Health implemented Deltek Talent Management. The implementation was delivered as the ViHire upgrade project to Deltek Talent Management System V15+, with the upgrade work completed by April, 2018.
Configuration concentrated on core Talent Management capabilities typical for the category, including applicant tracking, performance management, learning management, succession planning, and reporting and analytics. The Deltek Talent Management deployment emphasized configurable workflows, role based security, and centralized data models to align hiring, onboarding, performance review, and learning processes with health authority governance.
Operational scope covered Island Health in Canada and targeted HR operations, talent acquisition, learning and development, and organizational planning functions for approximately 22,000 employees. Deltek Talent Management was used to centralize recruitment intake and candidate lifecycle management, administer learning and competency tracking, and standardize performance review cycles across clinical and corporate departments.
Governance for the ViHire upgrade followed a phased upgrade and acceptance testing approach, establishing change control and administrative ownership within HR and talent operations. The project reached a production baseline on Deltek Talent Management System V15+ by April, 2018, with HR teams retaining responsibility for ongoing configuration, reporting, and user access management.
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2011 | 2012 |
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Island Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Island Health deployed Cisco Webex Meetings. Cisco Webex Meetings, an Audio Video and Web Conferencing application, is presented on Island Health's public website as the primary web-based meeting interface. The deployment supports the 22,000-employee regional health authority and centralizes attendee join flows through the website for web conferencing access.
Configuration leverages Cisco Webex Meetings functional capabilities including scheduled and ad hoc meetings, HD video, screen sharing, session recording, and host participant controls to enable audio and video collaboration workflows. The implementation exposes web join flows and meeting management features via the website and incorporates access controls and role based host controls to govern session participation and meeting administration.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Island Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Island Health implemented Hotjar on its public website to capture behavior analytics and qualitative feedback as part of its Customer Experience tooling. Island Health deployed Hotjar to instrument page-level heatmaps, session recordings, conversion funnel analysis, and on-page feedback widgets, using the Hotjar application to centralize observational UX data alongside existing web analytics workflows.
The implementation focused on web channel instrumentation, supporting digital experience and patient-facing content owners within the organization. Configuration emphasized privacy-aware settings and data minimization consistent with healthcare information sensitivities, and governance included role-based access to Hotjar recordings and feedback, plus operational processes for tagging pages and managing ongoing measurement for UX and content teams.
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Island Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Island Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Island Health
| First Name | Last Name | Title | Function | Department | Phone | |
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VP People | VP | HR | |
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HR Business Partner | Manager | HR | |
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Human Resources Consultant | Manager | HR | |
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Director, Human Resources Client Services & Organizational Development | Director | HR | |
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CFO | CXO | Finance | |
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Vice President, Operations and Support | VP | Operations | |
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Apps Being Evaluated by Island Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Island Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Island Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Island Health Technographics
Island Health is a Government organization based in Canada,
with around 22000 employees and annual revenues of $1.77 billion.
Island Health operates a diverse technology stack with applications such as
Deltek Talent Management, Cisco Webex Meetings and Hotjar,
covering areas like Talent Management, Audio Video and Web Conferencing and Customer Experience.
Island Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deltek, Cisco Systems and Contentsquare.
Island Health recently adopted applications including
Cisco Webex Meetings in 2021, Zoom in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Island Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Island Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Island Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.