Port Jefferson Station, 11776, NY,
United States
Island Psychiatry, PC Technographics
Island Psychiatry, PC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Island Psychiatry, PC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Island Psychiatry, PC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Island Psychiatry, PC has purchased the following applications: Zoho One for ERP Financial in 2019, Zoho SalesIQ for Chatbots and Conversational AI in 2018, Zoho Mail for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Island Psychiatry, PC is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Wix.com , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Island Psychiatry, PC revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Island Psychiatry, PC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Island Psychiatry, PC Tech Stack and Enterprise Applications
Island Psychiatry, PC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho One | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Island Psychiatry, PC implemented Zoho One as an ERP Financial platform to centralize patient engagement and back-office billing across its three office locations. The Zoho One deployment supported all areas of client and patient engagement including front desk check-in, administrative workflows, and billing duties, using the Zoho One business platform provisioned to each clinic site for unified data and user access.
Configuration emphasized integrated finance and administrative workflows, aligning billing and revenue cycle tasks with front desk intake and patient account handling while consolidating customer records for consistent patient accounting. The implementation covered business functions across reception, administrative operations, and billing teams, with governance applied through platform-level access controls and standardized operational workflows enforced at each location.
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Island Psychiatry, PC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Island Psychiatry, PC implemented Zoho SalesIQ on its public website to introduce Chatbots and Conversational AI for patient intake and front office engagement. The deployment used Zoho SalesIQ as a cloud hosted conversational layer embedded as a web widget across the patient facing site, providing a single entry point for website visitors to initiate live conversations and automated flows.
Configuration centered on a combination of a live chat widget, automated chatbot workflows for initial triage of inquiries, proactive visitor tracking, and chat routing to administrative teams. Zoho SalesIQ was configured with scripted responses, visitor context capture, session handoff to human agents, and basic conversation flows aligned to appointment requests and general clinical questions.
Operational coverage included administrative staff and clinical support teams responsible for agent console operation and response handling, with governance instituted around chat handling, escalation rules, and standardized response templates to align front office workflows. The architecture is a SaaS console for agent management paired with an embedded web client for patients, and Zoho SalesIQ provides built in analytics and reporting to inform ongoing operational adjustments.
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Island Psychiatry, PC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Island Psychiatry, PC deployed Zoho Mail. The organization implemented Zoho Mail in the Collaboration category to provide domain-hosted email and webmail, and the service is linked from the company website for public-facing email access. This configuration positions Zoho Mail as the primary email platform supporting administrative and clinical office communication.
Configuration relied on standard mailbox provisioning and the Zoho Mail administrative console to manage accounts, groups, and shared mailboxes. Domain-level DNS records such as MX, SPF and DKIM were established to support email routing and authentication, while webmail, SMTP relay and IMAP POP access were enabled to cover desktop and mobile client connectivity. The deployment utilized Collaboration capabilities typical of hosted email services, including aliasing and centralized user management through Zoho Mail.
Operational coverage included organization-wide corporate email for staff and clinicians, with webmail links embedded on the public site to support appointment and patient-facing contact workflows. Governance focused on centralized administration within Zoho Mail for user provisioning and domain security settings, aligning email policy with clinical office operations. Administration is performed through the Zoho Mail admin console by internal IT or practice administrators.
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Island Psychiatry, PC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Island Psychiatry, PC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Island Psychiatry, PC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Island Psychiatry, PC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Island Psychiatry, PC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||