ISPT
Level 11, 8 Exhibition Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8601 6666
Banking and Financial Services
ISPT Technographics
ISPT Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ISPT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 ISPT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ISPT has purchased the following applications: Visa Spend Clarity (ex Fraedom Expense) for Expense Management in 2016, Hotjar for Customer Experience in 2016, SS&C Performance Attribution for Portfolio and Investment Performance and Planning in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ISPT is running and its propensity to invest more and deepen its relationship with Visa , Contentsquare , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ISPT revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ISPT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ISPT Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Spend Clarity (ex Fraedom Expense) | Expense Management | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 ISPT implemented Visa Spend Clarity (ex Fraedom Expense) as its Expense Management solution to support Finance and Administration workflows. The deployment was operated from the Melbourne office and used by the Manager, Administration and Support together with Finance staff to capture, approve and reconcile executive and staff travel and expense activity.
Configuration focused on standard Expense Management capabilities including expense report creation, corporate card reconciliation, manager approval workflows and administrative controls for profile and access management. Visa Spend Clarity (ex Fraedom Expense) was used for reconciliations performed for the CEO and CFO and for day to day expense entry and approval processes managed by the administration team.
Operationally the implementation was linked to travel profile administration, with staff Serko profiles created and amended as needed to support travel bookings and expense matching, and expense records and procedural documentation maintained in the Administration & Support SharePoint site. The solution supported coordination across Melbourne, Sydney and Brisbane administration teams as part of broader process alignment using the ISPT Business Support Manual and the Transition to Office Plan.
Governance and workflow changes centered on embedding expense reconciliation into existing administrative controls, including invoice authorization via DocuSign and SharePoint-based recordkeeping, and aligning reconciliations with established HSE and office continuity processes. The deployment positioned Visa Spend Clarity (ex Fraedom Expense) as the central Expense Management tool for ISPT finance and administration operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, ISPT deployed Hotjar on its public website to capture behavioral analytics and support Customer Experience initiatives. The deployment of Hotjar placed client-side digital experience instrumentation on the site to collect qualitative and quantitative user interaction data for web channels.
The Hotjar implementation leveraged standard Customer Experience capabilities including session recordings, heatmaps, conversion funnel visualization, and on-site feedback polls to surface usability and conversion friction. Configuration focused on page-level instrumentation and event capture, with data aggregated into the Hotjar dashboard for analysis.
Operational ownership was centered in ISPT's digital experience and marketing teams, with product and UX stakeholders using Hotjar output to prioritize site-level improvements and inform user research. Governance emphasis was on web channel analytics workflows and centralized access to Hotjar insights, keeping the implementation scoped to the corporate website rather than broader enterprise systems.
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Marketing Automation | CRM |
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2019 | 2019 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SS&C Technologies | Legacy | SS&C Performance Attribution | Portfolio and Investment Performance and Planning | Investment Management | n/a | 2022 | 2022 |
In 2022, ISPT implemented SS&C Performance Attribution in the Portfolio and Investment Performance and Planning category to advance investment performance measurement for its A$22bn property portfolio. The Finance organization led the program, and the deployment was focused on investment performance processes in Australia.
The implementation centralized performance measurement and attribution workflows, automating data ingestion, return calculations and analytics. Functional capabilities configured during the rollout included configurable time weighted returns, configurable money weighted returns, segmentation controls and self service dashboards for portfolio performance analysis.
Vendor communications referenced SS&C Sylvan as the performance measurement and attribution offering used for the engagement, and SS&C Performance Attribution was positioned to support finance and investment teams in reporting and attribution for the A$22bn portfolio. The project scope remained concentrated on investment performance processes and on delivering centralized analytics and self service reporting for the Australian investment teams.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at ISPT
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ISPT Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ISPT Technographics
ISPT is a Banking and Financial Services organization based in Australia,
with around 400 employees and annual revenues of $70.0 million.
ISPT operates a diverse technology stack with applications such as
Visa Spend Clarity (ex Fraedom Expense), Hotjar and SS&C Performance Attribution,
covering areas like Expense Management, Customer Experience and Portfolio and Investment Performance and Planning.
ISPT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Contentsquare and SS&C Technologies.
ISPT recently adopted applications including
SS&C Performance Attribution in 2022, Amazon EC2 in 2020 and Amazon CloudFront in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ISPT’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ISPT’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ISPT technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.