itsme Belgium Technographics
itsme Belgium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by itsme Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95 itsme Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that itsme Belgium has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2020, WebinarGeek for Audio Video and Web Conferencing in 2025, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems itsme Belgium is running and its propensity to invest more and deepen its relationship with Zendesk , WebinarGeek , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing itsme Belgium revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for itsme Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
itsme Belgium Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WebinarGeek | Legacy | WebinarGeek | Audio Video and Web Conferencing | Collaboration | n/a | 2025 | 2025 |
In 2025, itsme Belgium deployed WebinarGeek to host an EDI in de praktijk webinar on a WebinarGeek subdomain. itsme Belgium used WebinarGeek Audio Video and Web Conferencing to deliver a public-facing webinar page that served customer education for operations and finance audiences in the Benelux region. The presence of the webinar page on itsme's WebinarGeek hosted site shows WebinarGeek was used for public outreach and training events to explain EDI operational and financial workflows.
Deployment was executed on a WebinarGeek subdomain, providing a public registration and content delivery page managed by itsme for the event. Configuration and usage aligned with core Audio Video and Web Conferencing capabilities, including live webinar delivery, registration landing pages, content playback, and attendee engagement features to support external training. Governance and rollout were event centric, with the platform provisioned for a specific public training event aimed at customers across the Benelux market.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at itsme Belgium
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by itsme Belgium Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||