Glasgow, G3 7UL,
United Kingdom
J. & J. Denholm Technographics
J. & J. Denholm Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by J. & J. Denholm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1738 J. & J. Denholm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that J. & J. Denholm has purchased the following applications: Forms/Email Based ATS for Applicant Tracking System in 2016, HappyFox Help Desk for Customer Support in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems J. & J. Denholm is running and its propensity to invest more and deepen its relationship with In-House Applications , MHR (formerly MidlandHR) , HappyFox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing J. & J. Denholm revenues, which have grown to $672.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for J. & J. Denholm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
J. & J. Denholm Tech Stack and Enterprise Applications
J. & J. Denholm HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Forms/Email Based ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
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Core HR | HCM |
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2013 | 2014 |
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Payroll | HCM |
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2013 | 2014 |
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J. & J. Denholm CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Help Desk | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, J. & J. Denholm implemented HappyFox Help Desk for Customer Support, embedding the HappyFox Help Desk widget on the corporate website to centralize customer inquiry intake. The deployment used the vendor hosted application to expose a web-based interface and customer portal for online ticket submission and self-service access.
Configuration emphasized web-embedded ticket intake, a centralized ticket queue, and customer self-service knowledge base access, aligning with common Customer Support workflows. Ticket categorization, routing, and SLA-driven prioritization were configured to support triage and resolution across service teams, providing a single system of record for inbound website requests.
Operational coverage focused on customer service teams supporting Denholm Group operations in the United Kingdom, with the website acting as the primary digital channel for client contact. Governance centered on centralized ticket ownership and standardized workflow rules for escalation and handoff, while the HappyFox Help Desk branding and portal functionality were visible within customer interactions on the website.
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J. & J. Denholm IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, J. & J. Denholm deployed Microsoft Azure Cloud Services to host its public-facing corporate website. The Microsoft Azure Cloud Services implementation is scoped to internet-facing application hosting and content delivery, aligned with the Application Hosting and Computing Services category. The deployment focuses on serving the website and associated web assets rather than internal back-office systems.
The implementation leverages core cloud compute and storage capabilities typical of Application Hosting and Computing Services, including virtual machine and platform web hosting patterns, object storage for static assets, and cloud load distribution and content delivery features to manage web traffic. Operational coverage centers on the IT web operations team and supports business functions in marketing and corporate communications, with governance centered on site availability, content publishing processes, and certificate lifecycle management. J. & J. Denholm uses Microsoft Azure Cloud Services in the Application Hosting and Computing Services category to deliver and govern its website presence.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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J. & J. Denholm CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at J. & J. Denholm
Apps Being Evaluated by J. & J. Denholm Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||