J. Jill
J. Jill Technographics
J. Jill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by J. Jill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1115 J. Jill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that J. Jill has purchased the following applications: PayPal Enterprise for Payment Processing in 2021, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2015, Oracle Retail Merchandising System for Retail Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems J. Jill is running and its propensity to invest more and deepen its relationship with PayPal , iCIMS , Radancy (ex TMP Worldwide) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing J. Jill revenues, which have grown to $604.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for J. Jill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
J. Jill Tech Stack and Enterprise Applications
J. Jill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, J. Jill deployed PayPal Enterprise on its public website to process customer transactions. PayPal Enterprise is implemented as a Payment Processing platform within J. Jill's ecommerce checkout stack, serving as the primary gateway for card and digital wallet payments on the consumer storefront.
The implementation centers on standard Payment Processing functional modules including a hosted checkout interface, payment gateway authorization, tokenization for stored payment instruments, fraud screening and risk decisioning, and settlement and reporting capabilities. Operational coverage is focused on online retail checkout and order capture on J. Jill's website, with integrations implemented at the storefront and ecommerce integration layer to enable real time payment authorization and downstream settlement workflows.
|
J. Jill HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, J. Jill deployed iCIMS Recruit Applicant Tracking System as their Applicant Tracking System on the company careers website, using iCIMS Recruit Applicant Tracking System to capture external job applications and centralize candidate intake. The rollout leveraged the vendor's cloud-hosted application to publish job postings on the public careers portal, collect applicant data, and consolidate candidate profiles within the careers site experience.
Functional configuration emphasized core Applicant Tracking System capabilities, including requisition posting and management, resume parsing and candidate profile construction, configurable applicant workflows and status tracking, and recruiting-focused reporting. The implementation is operated by Talent Acquisition and HR teams and aligned application flows with internal hiring processes, standardizing interview and approval routing and embedding compliance-oriented data capture for auditability.
|
 |
|
|
Recruiting | HCM |
|
2017 | 2017 |
|
|
|
|
|
Workforce Management | HCM |
|
2018 | 2019 |
|
J. Jill ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Merchandising System | Retail Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, J. Jill implemented Oracle Retail Merchandising System. The Oracle Retail Merchandising System was deployed as part of a broader Retail Management suite that included Oracle RESA, Oracle RTM, Oracle REIM, Oracle SIM, Oracle RPM, Oracle RIB, BY Allocation and BY Enterprise planning. The engagement emphasized architecting, designing, building, and maintaining two or more of J. Jill's Retail Merchandising and Planning suite applications, with configuration focused on core merchandising catalogs, item master, price management and allocation workflows. Implementation work followed Retail Management functional patterns for assortment, pricing and allocation control while embedding subject matter expert oversight for application lifecycle and configuration governance.
Operational scope covered merchandising, planning, store operations and finance functional areas, with Oracle RIB used to orchestrate integration and data flows between sales audit, store inventory, invoice processing, trade management and financial processes. Functional modules explicitly implemented included Retail Sales Audit, Retail Trade Management, Retail Invoice Match, Store Inventory Management, Retail Price Management and the Retail Integration Bus, alongside BY Allocation and BY Enterprise planning for allocation and planning control. Governance and ongoing maintenance responsibilities rested with inhouse subject matter experts who owned architecture, configuration management, release coordination and cross functional workflow alignment. The Oracle Retail Merchandising System serves as the central merchandising, pricing and allocation hub within J. Jill's Retail Management application landscape.
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2012 | 2012 |
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2012 | 2012 |
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2012 | 2012 |
|
J. Jill Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2017 | 2018 |
|
J. Jill Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
J. Jill eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2018 | 2018 |
|
J. Jill SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Inventory Management | SCM |
|
2012 | 2012 |
|
J. Jill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
J. Jill ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
J. Jill TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
J. Jill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
J. Jill CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at J. Jill
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Manager of Business Intelligence | Manager | IT | |
|
|
|
Head of Strategic Planning and Business Analytics | Director | Finance | |
|
|
|
Director, Information Systems | Director | IT | |
|
|
|
COO, CFO | CXO | Finance | |
|
|
|
VP Finance | VP | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
Senior Director Financial Planning and Analysis | Director | Finance | |
|
|
|
Director, Financial Planning and Analysis | Director | Finance | |
|
|
|
Director Human Resources | Director | HR | |
|
|
|
Director of IT, Merchandising | Director | IT | |
|
|
|
Senior Director Store Planning, Purchasing and Construction | Director | Operations | |
|
|
|
Senior Vice President, Human Resources | VP | HR | |
|
|
|
Senior Vice President - Chief Information Officer | CXO | IT | |
|
|
|
HRIS Manager | Manager | HR | |
|
|
|
Chief Information & Digital Officer | CXO | IT | |
|
|
|
Vice President- Operations | VP | Operations | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Payroll manager | Manager | Finance | |
|
|
|
Vice President, Enterprise Applications | VP | IT | |
|
|
|
SVP Chief Merchandising Officer - Merchandising, Planning & Visual | CXO | Procurement | |
|
|
|
Senior Director of Merchandise Planning - Retail and Direct | Director | Procurement | |
|
|
|
Senior Manager of Retail Systems | Manager | IT | |
|
Apps Being Evaluated by J. Jill Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from J. Jill IT executives and key decision makers. This section highlights J. Jill's latest recorded technology evaluations, including Legion Workforce Management for Workforce Management on 2026-03-10, Gerber YuniquePLM for Fashion PLM on 2025-10-01, and Manhattan Active OMNI for Order Management on 2025-05-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the J. Jill digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-10 | J. Jill | Evaluated | Legion Technologies | Legion Workforce Management | Workforce Management | HCM |
| 2025-10-01 | J. Jill | Evaluated | Gerber Technology | Gerber YuniquePLM | Fashion PLM | PLM and Engineering |
| 2025-05-21 | J. Jill | Evaluated | Manhattan Associates | Manhattan Active OMNI | Order Management | SCM |
FAQ - APPS RUN THE WORLD J. Jill Technographics
J. Jill is a Retail organization based in United States,
with around 1115 employees and annual revenues of $604.0 million.
J. Jill operates a diverse technology stack with applications such as
PayPal Enterprise, iCIMS Recruit Applicant Tracking System and Oracle Retail Merchandising System,
covering areas like Payment Processing, Applicant Tracking System and Retail Management.
J. Jill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, iCIMS and Oracle.
J. Jill recently adopted applications including
PayPal Enterprise in 2021, Microsoft 365 in 2021 and HCL Commerce (ex IBM Websphere Commerce) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of J. Jill’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates J. Jill’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete J. Jill technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.