J.W. Logistics
3801 Parkwood Blvd. Suite 500,
Frisco, 75034, TX,
United States
Frisco, 75034, TX,
United States
1 855-598-7267
Transportation
J.W. Logistics Technographics
J.W. Logistics Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by J.W. Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 J.W. Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that J.W. Logistics has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2021, ADS DataTrack for Contingent Labor Management in 2017, Zoho SalesIQ for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems J.W. Logistics is running and its propensity to invest more and deepen its relationship with Microsoft , Agricultural Data Systems , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing J.W. Logistics revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for J.W. Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
J.W. Logistics Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, J.W. Logistics implemented Microsoft Dynamics 365 Business Central for ERP Financial to consolidate accounting and finance functions. The deployment was executed during a contracted Assistant Controller engagement from February 2021 to June 2021, with a primary focus on evaluating existing business processes and mapping new process requirements for the finance organization.
The implementation work concentrated on core financial modules typical of ERP Financial systems, including general ledger, accounts receivable, accounts payable, and month end and year end close workflows. The Assistant Controller assisted with configuration and setup activities, reconciliations, and delivered targeted training to accounting staff such as the accountant, AR and AP teams to operationalize Microsoft Dynamics 365 Business Central.
An integration plan was developed and the team assisted with Dynamics 365 Business Central integration efforts to align transactional flows between accounting and transportation operations. Integration work was explicitly oriented toward accounting workflows and the year end close, and supported audit readiness activities during the engagement.
Governance and process work included mapping new procedures, documenting control steps for period close, and transferring operational knowledge to in-house staff to sustain the system after the contract ended. Support for the year end close and coordination with auditors was part of the engagement, reflecting an emphasis on procedural change and auditability rather than broad rollout metrics.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agricultural Data Systems | Legacy | ADS DataTrack | Contingent Labor Management | HCM | n/a | 2017 | 2017 |
In 2017, J.W. Logistics implemented ADS DataTrack as its Contingent Labor Management application to support billing and operational handling of contingent workforce assignments. The implementation is documented in operational notes tied to a contract Billing Specialist who worked from April 2017 to June 2017 and performed daily billing back charges, route-based adjustments, reconciliations of billing discrepancies, and regular contact with the base market while using ADS DataTrack alongside Excel sheets.
ADS DataTrack was used to instrument billing back charge workflows, adjustment processing based on route changes, and reconciliation activities, and it was treated as the system of record for contingent labor charge data. Integration and operational practices included routine exports and reconciliations with Excel, and governance centered on a dedicated billing operator role responsible for daily transaction processing and exception resolution across billing and route operations.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, J.W. Logistics implemented Zoho SalesIQ on its public website to introduce Chatbots and Conversational AI capabilities for customer engagement and inbound inquiry handling. The deployment centers on a website embedded chat layer tied to customer service and sales workflows, providing a front line for shipment status questions, quote requests, and routing initial inquiries within the United States operations.
Zoho SalesIQ was configured with a chat widget, proactive trigger rules, visitor tracking, canned responses, lead capture forms, agent handoff and chat transcript capture. Configuration emphasized conversational workflows and escalation routing, enabling automated responses for common queries and seamless transition to human agents for complex issues, while retaining structured chat logs for operational review.
Governance was established around agent pools, business hours routing, and escalation workflows to align chat handling with existing customer service processes. The implementation scope remained website centric and focused on customer service and sales functions, with captured interactions routed into J.W. Logistics internal lead handling and operational review processes rather than external platform integrations.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Real-Time Transportation Visibility | SCM |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
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|
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at J.W. Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by J.W. Logistics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD J.W. Logistics Technographics
J.W. Logistics is a Transportation organization based in United States,
with around 250 employees and annual revenues of $30.0 million.
J.W. Logistics operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, ADS DataTrack and Zoho SalesIQ,
covering areas like ERP Financial, Contingent Labor Management and Chatbots and Conversational AI.
J.W. Logistics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Agricultural Data Systems and Zoho Corp..
J.W. Logistics recently adopted applications including
Microsoft Dynamics 365 Business Central in 2021, Salesforce Sales Cloud in 2021 and Barracuda Email Security Gateway in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of J.W. Logistics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates J.W. Logistics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete J.W. Logistics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.