Jack Wills
Unit A, Brook Park East, Meadow Lane,
Shirebrook, NG20 8RY,
United Kingdom
Shirebrook, NG20 8RY,
United Kingdom
44 34 3909-2347
Retail
Jack Wills Technographics
Jack Wills Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jack Wills and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Jack Wills employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jack Wills has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, SAP BW (Business Warehouse) for Data Warehouse in 2014, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jack Wills is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jack Wills revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jack Wills intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jack Wills Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Jack Wills implemented SAP ERP ECC 6.0 as its SAP ERP Financial solution and concurrently executed a Warehouse Management System program to align inventory and warehouse operations with core finance and inventory records. The implementation scope included enterprise ERP Financial stabilization alongside a focused WMS rollout, with workstreams to capture requirements, map existing architecture, and define warehouse master data and operational configurations.
The project delivered configuration and operational design for warehouse and storage locations, inventory strategies, and order and delivery types, with SAP ERP ECC 6.0 serving as the central ERP Financial system that reconciled transactional inventory postings and master data across modules. Business requirements gathering and As Is architecture mapping informed the WMS functional design, and the team implemented the new warehouse structures and process definitions to support goods receipt, storage, and outbound order flows.
Integration work centered on sustained interfacing between SAP ERP ECC 6.0 and store point of sale data management, the order management system, Jack Wills websites, and store till systems, with the team designing and implementing key interfaces between in-house and third party systems. Operational infrastructure changes included a hosting provider transition for all systems from HP to PCMS, and continued improvement of interfaces to ensure data consistency between the ERP Financial core and external sales and order channels.
Governance and operational support were formalized under an Application Support Team Lead who coached a three person support team to handle first line technical support, system testing, and integration activities, and partnered with the programme manager to coordinate the WMS transition. The internal career progression from SAP super user to solution architect over five years reflected growing ownership of solution design and support governance, and rollout activities emphasized testing and integration workflows to align technical and business stakeholders.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2014 | 2014 |
In 2014 Jack Wills implemented SAP BW (Business Warehouse) as its Data Warehouse platform with SAP listed as the vendor. The rollout centered on establishing a centralized reporting layer to consolidate retail transaction and operational data for the companys UK retail operations.
The implementation included SAP BW data modeling and ETL work to build InfoProviders and DataStore Objects feeding a POS DM model, aligned with point of sale and transaction feeds noted in the project records. SAP BusinessObjects was used as the reporting and visualization tier, with development of universes and BW queries to support operational and analytical reporting workloads.
Operational coverage focused on retail business functions including merchandising, store sales analytics, and finance reporting, with SAP Reporting Analyst responsibilities documented for BW, BO, and POS DM configuration, report authoring, and ongoing support. Governance emphasized centralized data models and report version control to standardize metrics across stores and corporate teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Jack Wills implemented Microsoft 365 to support Collaboration across the organization. The deployment targeted the retailer's corporate and store teams in the United Kingdom, aligning employee communications, email, and document sharing workflows with a cloud-first collaboration stack and supporting business functions such as internal communications and merchandising coordination.
Configuration leveraged core Microsoft 365 Collaboration capabilities, including Exchange Online for email, SharePoint Online for team sites and content collaboration, Microsoft Teams for synchronous communication, and OneDrive for file sync, reflecting standard functional modules for this category. The site source indicates Microsoft 365 is used on their website, and operational governance emphasized centralized tenancy and identity management for corporate accounts with a rollout organized for retail and corporate users across the United Kingdom.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Jack Wills
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jack Wills Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Jack Wills Technographics
Jack Wills is a Retail organization based in United Kingdom,
with around 500 employees and annual revenues of $150.0 million.
Jack Wills operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP BW (Business Warehouse) and Microsoft 365,
covering areas like ERP Financial, Data Warehouse and Collaboration.
Jack Wills has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Microsoft.
Jack Wills recently adopted applications including
Findify Personalization in 2021, Awin Affiliate Marketing in 2021 and FreshDesk Customer Support in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jack Wills’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jack Wills’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jack Wills technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.