Jacobi Carbons
432 McCormick Boulevard,
Columbus, 43213, OH,
United States
Columbus, 43213, OH,
United States
1 215-546-3900
Manufacturing
Jacobi Carbons Technographics
Jacobi Carbons Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jacobi Carbons and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1850 Jacobi Carbons employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jacobi Carbons has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jacobi Carbons is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jacobi Carbons revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jacobi Carbons intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jacobi Carbons Tech Stack and Enterprise Applications
Jacobi Carbons ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Jacobi Carbons implemented Oracle NetSuite ERP to centralize finance and operational transaction processing. The deployment designated Oracle NetSuite ERP as the companys ERP Financial platform, consolidating accounting, inventory and order management records into a single transactional system.
Configuration focused on core financial capabilities such as general ledger, accounts receivable and accounts payable, alongside inventory control and order-to-cash workflows consistent with ERP Financial implementations. Warehouse transfer and direct-ship workflows were configured to capture inventory movements and shipment transactions, with data collection points instrumented to feed transaction records into Oracle NetSuite ERP.
Integrations were implemented to ingest Box log data to support transfers and data collection between warehouses, enabling NetSuite to reconcile direct shipments and intersite transfers against transactional records. The architecture used Oracle NetSuite ERP as the central cloud-hosted transaction system with data flows from warehouse collection devices and Box logs into NetSuite inventory and order modules.
Operational governance aligned finance, supply chain and warehouse operations to common workflows and role-based approvals, standardizing transfer posting and direct-ship authorization across the companys warehouse network. Audit trails combined NetSuite transaction records and Box log entries to support traceability in shipping and inventory reconciliation.
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Jacobi Carbons AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Jacobi Carbons deployed LiveChat on its public website to provide real-time visitor engagement. Jacobi Carbons implemented LiveChat within the Chatbots and Conversational AI category to support customer facing communications for its United States operations.
The implementation centers on the LiveChat web chat widget and agent console, delivering live agent conversations, automated greetings, canned responses, and chat transcript capture. Configuration emphasizes conversational workflows, queue routing between support and commercial inquiry handling, and scripted reply libraries consistent with Chatbots and Conversational AI capabilities.
Operational governance for LiveChat focuses on website visitor handling, agent response workflows, escalation rules, and content governance for canned replies, aligning the tool with customer service and sales inquiry processes. Jacobi Carbons LiveChat Chatbots and Conversational AI relationship clarifies the application role, the business functions supported, and the front end conversational interface embedded on the corporate site.
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Jacobi Carbons Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Jacobi Carbons implemented Microsoft 365 as their Collaboration platform. The deployment established a Microsoft 365 tenant providing cloud email and productivity applications, SharePoint Online for document and records management, OneDrive for personal file storage, and Microsoft Teams for real time team communication and meetings.
Microsoft 365 is surfaced on the Jacobi Carbons website, indicating tenant hosted services are used for external communication and content delivery in addition to internal collaboration. The implementation supports corporate communications, IT, engineering, and manufacturing support functions across Jacobi Carbons United States operations.
Governance and operational controls emphasize centralized tenant administration, role based user provisioning, identity and access management, and information governance policies for document lifecycle and email retention. Configuration workstreams focused on collaboration site architecture, team spaces, and file sharing controls to align with manufacturing and corporate workflows.
The overall signal centers on Jacobi Carbons using Microsoft 365 to enable Collaboration across business functions, with Microsoft 365 acting as the primary platform for document collaboration, team communication, and external content exposure via the company website.
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Jacobi Carbons eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Jacobi Carbons CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Jacobi Carbons IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Jacobi Carbons
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Controller | Director | Finance | |
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Vice President - Sales | VP | Sales | |
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Chief Operating Officer | CXO | Finance | |
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Apps Being Evaluated by Jacobi Carbons Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jacobi Carbons IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jacobi Carbons digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jacobi Carbons Technographics
Jacobi Carbons is a Manufacturing organization based in United States,
with around 1850 employees and annual revenues of $53.0 million.
Jacobi Carbons operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Jacobi Carbons has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
Jacobi Carbons recently adopted applications including
WooCommerce in 2021, Google Cloud Platform (GCP) in 2021 and LiveChat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jacobi Carbons’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jacobi Carbons’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jacobi Carbons technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.