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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Jacobs Entertainment Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics GP ERP Financial ERP Financial Management n/a 2004 2005
In 2004 Jacobs Entertainment implemented Microsoft Dynamics GP as its ERP Financial system. The deployment was positioned to support a gaming portfolio operating across the United States and to meet 24/7/365 availability requirements, with IT leadership providing vision, planning, and management for a $320 million organization and advising the CEO, CFO, and COO on strategic goals and capital expenditures amounting to $1.2 million. Microsoft Dynamics GP was used to centralize core financial functions, incorporating standard ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, and consolidated financial reporting to support corporate finance and accounting workflows. Configuration work emphasized transactional posting and financial close processes, with ERP Financial controls aligned to gaming property revenue recognition and back-office reconciliation needs. The implementation ran within a virtualized infrastructure, leveraging VMware ESX for server consolidation on Dell hardware and NetApp storage for SAN capacity, with Veeam and Symantec used for backup and recovery. Microsoft Dynamics GP operated alongside InfoGenesis and Micros point of sale systems to capture operational transactions, and the broader environment included Microsoft Office 2010 and Exchange 2010 for reporting and communication, Cisco switches routers and firewalls for network transport and VoIP, and IGT Advantage for slot operations. Governance and operational coverage were driven by the IT director and a centralized IT organization, aligning ERP Financial processes with finance leadership and property operations. Rollout and ongoing support were structured to maintain continuous availability across gaming sites, and system administration integrated with existing network, virtualization, and backup disciplines to sustain daily accounting, financial consolidation, and regulatory reporting workflows.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP Enterprise HR Core HR HCM n/a 2003 2018
In 2003, Jacobs Entertainment implemented ADP Enterprise HR to centralize Core HR functions across its multistate workforce. The implementation targeted Human Resources and Benefits Administration for an employee population of approximately 800 covered employees, embedding ADP Enterprise HR as the primary HRIS for benefits and HR records. Configuration focused on benefits management modules including administration of HMO and PPO medical plans, flexible spending accounts, dental and vision plans, 401k administration, and life and disability coverage. The deployment included COBRA administration workflows, FMLA monitoring processes, and an online open enrollment internal web-site to manage annual enrollment and plan changes. ADP Enterprise HR was used to maintain accurate employee benefits data, perform plan billing reviews, and coordinate benefit financial responsibilities with payroll. Operational integrations were oriented around payroll coordination and an auditing function, ensuring benefit deductions and vendor payments aligned with payroll outputs. The HRIS integration extended to vendor coordination for plan administration and to billing and payment processing workflows, with multi-state coverage of HR and benefits operations. Stakeholders included HR, payroll, and benefits administration teams, with the Board of Directors engaged through benefit surveys and recommendations. Governance work included designing policies and procedures to ensure compliance with ERISA, HIPAA, COBRA and Form 5500 requirements, and establishing processes for ongoing monitoring and vendor oversight. Implementation responsibilities included internal and external auditing of benefits finances, policy-driven administration of FMLA, and managing annual enrollment cycles within ADP Enterprise HR.
Recruiting, Applicant Tracking System HCM 2014 2014
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RedRock Software Legacy RedRock SCM Supply Chain Management SCM n/a 2023 2023
In 2023 Jacobs Entertainment implemented RedRock SCM, a Supply Chain Management application, to centralize sourcing and materials management across its gaming and hospitality properties in the United States. The deployment uses a RedRock SAMMS instance for sourcing and materials management, with the vendor hosted SAMMS login portal used as the primary training and system documentation portal. Functionally the deployment leverages RedRock SAMMS modules for sourcing, materials management, procurement workflows, inventory control and recipe and menu management, aligning RedRock SCM to culinary procurement and back of house inventory operations. Configuration appears focused on centralized catalog and inventory transaction recording, and on managing recipe and menu item structures consistent with Supply Chain Management system capabilities. The implementation is vendor hosted, which centralizes access through RedRock's portal for training and documentation and enables property staff to access sourcing catalogs and inventory records across sites. Operational scope explicitly covers procurement, inventory management and recipe and menu functions across Jacobs Entertainment properties in the United States, supporting purchasing and culinary business functions. Governance and rollout emphasize training and operational documentation delivered via the RedRock hosted environment, supporting standardized procurement and inventory workflows across purchasing and culinary teams. RedRock SCM and the RedRock SAMMS instance are cited as the operational systems for sourcing and materials management within Jacobs Entertainment's hospitality estate.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
Security Orchestration, Automation, and Response (SOAR) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Jacobs Entertainment

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Jacobs Entertainment Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jacobs Entertainment IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jacobs Entertainment digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Jacobs Entertainment Technographics
Jacobs Entertainment is a Leisure and Hospitality organization based in United States, with around 2010 employees and annual revenues of $220.0 million.
Jacobs Entertainment operates a diverse technology stack with applications such as Microsoft Dynamics GP, ADP Enterprise HR and RedRock SCM, covering areas like ERP Financial, Core HR and Supply Chain Management.
Jacobs Entertainment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, ADP and RedRock Software.
Jacobs Entertainment recently adopted applications including RedRock SCM in 2023, Pentera Platform in 2023 and Microsoft Azure Cloud Services in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jacobs Entertainment’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Jacobs Entertainment’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jacobs Entertainment technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.