Jacquet Metals
7 rue Michel Jacquet CS 40087 Cedex,
Saint-Priest, 69802,
France
Saint-Priest, 69802,
France
33 4 72 23 23 50
Manufacturing
Jacquet Metals Technographics
Jacquet Metals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jacquet Metals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Jacquet Metals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jacquet Metals has purchased the following applications: Atlassian Jira Service Desk for IT Service Management in 2022, Pathwire MailJet for Transactional Email in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jacquet Metals is running and its propensity to invest more and deepen its relationship with Atlassian , Sinch , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jacquet Metals revenues, which have grown to $2.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jacquet Metals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jacquet Metals Tech Stack and Enterprise Applications
Jacquet Metals ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Jacquet Metals deployed Atlassian Jira Service Desk and exposed the Jira Service Desk self-service portal on its corporate website to provide a unified point of contact for IT requests. The implementation is positioned as an IT Service Management solution supporting approximately 3,000 employees at Jacquet Metals, with the website-facing portal enabling request intake and user-visible ticket tracking.
Atlassian Jira Service Desk was configured to deliver core IT Service Management workflows, including incident management, request fulfillment through a service catalog, ticketing and queue management, SLA tracking, and automation rules for routing and escalation. The deployment included a knowledge base and user-facing forms to standardize request submission and accelerate triage, reflecting typical ITSM service desk functional modules.
Operational coverage centers on corporate IT and plant-level support within Jacquet Metals France operations, with the portal used to route employee service requests and incident reports to centralized service queues. The implementation supports role-based access for service agents and requesters, and integrates the public website as the primary intake channel for internal service operations.
Governance changes focused on instituting ticket lifecycle controls, defined escalation paths, and service request workflows to standardize fulfillment and incident resolution. Reporting and dashboarding functionality was included to provide service owners with visibility into queue status and SLA compliance, consistent with an enterprise IT Service Management posture.
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Jacquet Metals PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire MailJet | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Jacquet Metals deployed Pathwire MailJet on its website to manage Transactional Email for its online customer interactions in France. Pathwire MailJet was provisioned to deliver automated transactional workflows such as order confirmations, account notifications, and system alerts triggered by the corporate site. The implementation positions Pathwire MailJet as the primary email delivery channel for website-originated messages.
Integration was executed against the website using SMTP and REST API endpoints, and message orchestration included centralized template management, sender domain authentication, and event webhook handling for delivery, bounce, and complaint events. Operational coverage focused on customer-facing functions including e-commerce order processing and customer service notifications, with templates and sender policies governed centrally to maintain consistent messaging. The narrative emphasizes the Company Pathwire MailJet Transactional Email relationship and the application of standard transactional email capabilities within the website delivery layer.
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Jacquet Metals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Jacquet Metals implemented Microsoft Azure Cloud Services to support its public website and external web assets, leveraging Application Hosting and Computing Services for corporate web presence. The deployment of Microsoft Azure Cloud Services served as the platform for hosting content, delivering HTTP traffic, and provisioning scalable compute for web workloads.
The implementation focused on web hosting and associated platform capabilities, including cloud compute instances, object storage for static assets, and platform-managed delivery features consistent with Application Hosting and Computing Services. Configuration work centered on site availability, SSL termination, and automated provisioning of web resources through Azure platform services.
Operational coverage was concentrated on the corporate website and customer-facing digital assets, with ownership residing in IT infrastructure and digital communications teams. Governance emphasized standardized cloud provisioning and deployment processes to manage web environments and maintain consistency across site configurations.
The narrative reflects a targeted use of Microsoft Azure Cloud Services for application hosting at Jacquet Metals, with the company using the Microsoft Azure Cloud Services footprint to run and scale its externally facing web properties under the Application Hosting and Computing Services category.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Jacquet Metals
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jacquet Metals Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jacquet Metals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jacquet Metals digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jacquet Metals Technographics
Jacquet Metals is a Manufacturing organization based in France,
with around 3000 employees and annual revenues of $2.56 billion.
Jacquet Metals operates a diverse technology stack with applications such as
Atlassian Jira Service Desk, Pathwire MailJet and Microsoft Azure Cloud Services,
covering areas like IT Service Management, Transactional Email and Application Hosting and Computing Services.
Jacquet Metals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Atlassian, Sinch and Microsoft.
Jacquet Metals recently adopted applications including
Atlassian Jira Service Desk in 2022, PlanetHoster HybridCloud in 2021 and Pathwire MailJet in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jacquet Metals’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jacquet Metals’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jacquet Metals technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.