AI Buyer Insights:

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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

James City County
Location
101 Mounts Bay Road,
Williamsburg, 23185, VA,
United States
Website
https://www.jamescitycountyva.gov/
Phone
1 757-253-6728
Artw industry
Government
Employee
Revenue

James City County Technographics

James City County Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by James City County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 560 James City County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that James City County has purchased the following applications: Xplor Pay for Payment Processing in 2018, PageUp ATS for Applicant Tracking System in 2019, Hubspot Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems James City County is running and its propensity to invest more and deepen its relationship with Xplor Technologies , PageUp , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing James City County revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for James City County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

James City County Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Xplor Technologies Legacy Xplor Pay Payment Processing ERP Financial Management n/a 2018 2018
In 2018, James City County's Parks & Recreation implemented Xplor Recreation with Xplor Pay to modernize online registrations and payment collection for community services in eastern Virginia. Xplor Pay was deployed as the county's Payment Processing solution embedded in the recreation registration workflow, aligning registration checkout and payments under a single vendor application. The implementation configured online registration checkout, card present terminals at facility locations, and payment-level reporting that surfaces transactions down to specific terminals. Xplor Pay provided payment gateway functionality, transaction settlement and reconciliation capability, and mechanisms to manage convenience and credit card fee handling within the customer checkout experience. Integration between Xplor Recreation and Xplor Pay unified registrant records with transaction data so Parks & Recreation staff could trace payments to program signups and physical terminals. Operational coverage focused on James City County Parks & Recreation programs and site locations in eastern Virginia, delivering terminal level visibility across the department. The county went live in 2018 and reported streamlined payments, improved payment-level reporting to specific terminals, and reduced friction around convenience and credit card fees. Governance and process adjustments concentrated on centralized payment reconciliation and reporting workflows for Parks & Recreation finance and operations staff.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PageUp Legacy PageUp ATS Applicant Tracking System HCM n/a 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Citizen Engagement CRM 2016 2016
Citizen Engagement CRM 2019 2019
Customer Support CRM 2021 2021
Marketing Analytics CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Geographic Information System PLM and Engineering 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at James City County
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by James City County Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD James City County Technographics

James City County is a Government organization based in United States, with around 560 employees and annual revenues of $60.0 million.

James City County operates a diverse technology stack with applications such as Xplor Pay, PageUp ATS and Hubspot Live Chat, covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.

James City County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Xplor Technologies, PageUp and HubSpot.

James City County recently adopted applications including Esri Arcgis in 2022, Cloudflare CDN in 2022 and Hubspot Live Chat in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of James City County’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates James City County’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete James City County technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.