Kendal, LA9 6PZ,
United Kingdom
James Cropper Technographics
James Cropper Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by James Cropper and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 628 James Cropper employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that James Cropper has purchased the following applications: Sage SnowdropKCS for Core HR in 2014, Craft CMS for Web Content Management in 2019, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems James Cropper is running and its propensity to invest more and deepen its relationship with Sage , Networx , Pixel & Tonic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing James Cropper revenues, which have grown to $143.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for James Cropper intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
James Cropper Tech Stack and Enterprise Applications
James Cropper HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage SnowdropKCS | Core HR | HCM | n/a | 2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2014 | 2014 |
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James Cropper Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, James Cropper implemented Craft CMS to manage its public website. Craft CMS is deployed as the company Web Content Management platform to centralize site content, templates, and editorial publishing for corporate and product information.
The implementation leverages Craft CMS capabilities for structured content modeling, template-driven rendering, asset management, and editorial workflows, with configuration focused on content types and publishing stages typical of Web Content Management deployments. Craft CMS provides role-based user accounts and content staging features that support editorial review and scheduled publishing across site sections.
Operationally the Craft CMS deployment is positioned to support marketing and digital content teams, enabling content authors and web editors to maintain product pages and corporate storytelling. Governance is centered on editorial workflows, access controls, and content model standardization to ensure consistent presentation of James Cropper content through the Craft CMS Web Content Management environment.
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James Cropper CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 James Cropper deployed Hotjar on its public website to augment Customer Experience monitoring and qualitative web analytics. The Hotjar implementation uses client-side JavaScript instrumentation to capture session recordings, heatmaps, and on-page feedback widgets, enabling behavior analytics and page-level event observation through Hotjar’s recording and feedback capabilities.
Deployment targeted the corporate website and focused on web behavior and conversion analysis workflows, with page-level instrumentation and form interaction tracking to surface UX friction and content engagement signals. Governance centered on web content and digital experience workflows, aligning data collection with UX and digital marketing functions to inform iterative design and content decisions.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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James Cropper ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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James Cropper IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at James Cropper
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by James Cropper Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||